Svetlana Chervonnykh

Ang Woon Jiun

Author's Pick: (Leadership) Blindfolded Obstacle Course

Training | Coaching | Consulting | Speaking | Team Building

The Talent Craftsmen

Toolkit authors demo 1 leadership activity. Acquire the expert skills to maximize leadership development in your audience.

Customer Service Mastery: A Live Demo from the Activities Toolkit Authors​Are you a teacher, corporate trainer, team-building facilitator, or event host looking for activities that genuinely boost Leadership?​Go beyond basic role-plays and join the authors of The Talent Craftsmen's Activities Toolkit Vol 1 for a powerful, practical session focused on maximizing participant development.​What You Will Gain​In this focused webinar, the Toolkit authors will not just tell you about an activity—they will live-demo a core exercise from the book: (Leadership) Blindfolded Obstacle Course.​You will acquire the finer skills and nuanced techniques necessary to run this exercise flawlessly, ensuring every participant walks away with immediately applicable skills in shifting perspectives and enrich leadership thinking. This isn't just about following steps; it's about mastering the art of facilitation.​Who Should Attend?​This session is essential for anyone leading groups who wants to improve participant service standards:​Teachers &amp; Educators: To foster a deeper understanding of student needs and parent perspectives.​Corporate Trainers: To enhance client empathy and solution-oriented thinking in the workplace.​Team-Building Facilitators: To run deep, impactful sessions that move beyond surface-level simulations.​Event Hosts &amp; HR Professionals: To kick off meetings or training events with a high-impact, skill-building activity.​Learn the precise cues, debriefing strategies, and expert adjustments the Toolkit authors use to transform Think Like a Customer from a simple game into a powerful catalyst for Customer Service growth.

Free Webinar Terms and Conditions By registering for and attending this free webinar session, you agree to be bound by the following terms and conditions. Participant Conduct and Removal The Organizers reserve the right to remove any participant from the webinar session who is disruptive, engages in abusive or inappropriate behavior (via chat, audio, or video), or violates the spirit of a positive, professional learning environment. In such cases, the participant will forfeit access. Postponement, Rescheduling, or Cancellation In the event that the free webinar session needs to be postponed or canceled due to unforeseen circumstances (e.g., trainer illness, major technical failure, low attendance), the Organizers will make every effort to reschedule the session and notify all registered participants. As this is a complimentary session, no monetary compensation will be provided for cancellations. The Organizers will endeavor to provide participants with as much notice as possible. Session Recording and Usage The Organizers may record this webinar session. By attending, you acknowledge and agree that the Organizers have the right to utilize such recordings for internal training, content improvement, and marketing purposes. This may include using screen captures, audio excerpts, or video portions of the session where participants may appear or be heard. Technical Requirements and Access Participants are responsible for ensuring they have the necessary and functional hardware, software, and stable internet connection required to access and participate in the webinar. Access information (e.g., unique link) is for the registered participant only and must not be shared. No Unauthorized Recording by Participants Participants are strictly prohibited from making any audio, video, or photographic recordings of the webinar session, including but not limited to presentations, screen sharing, discussions, and Q&amp;A, without the express prior written approval of the Organizers. Intellectual Property (IP) All materials provided during the webinar, including but not limited to slides, downloadable handouts, worksheets, and proprietary methodologies, are the Intellectual Property of the Organizers. These materials are provided to the participant for personal, non-commercial use only and may not be reproduced, distributed, posted online, or used for commercial training purposes without prior written consent. Limitation of Liability As this is a complimentary session, the Organizers shall not be liable for any direct, indirect, incidental, special, or consequential damages (including, but not limited to, loss of profits, data, or goodwill) arising from your participation in this free webinar session.

Agenda

Introducing the Activities Toolkit

Active Listening Relay Deep-Dive

Questions and Answers

Our {communityGuidelinesLink} describe the sort of content we prohibit on Eventbrite. If you suspect an event may be in violation, you can report it to us so we can investigate.

To report other categories of prohibited or illegal content, submit {link}

Author's Pick: (Leadership) Blindfolded Obstacle Course

More events from The Talent Craftsmen

Discover more events from The Talent Craftsmen, from Business to other experiences you might love.

Still looking for the right event?

Explore all online events to browse and filter by date, category, and more.

Author's Pick: (Leadership) Blindfolded Obstacle Course

More events from The Talent Craftsmen

Discover more events from The Talent Craftsmen, from Business to other experiences you might love.

You might also like...

Browse more events with different dates, prices, and formats to find your next great experience.

Still looking for the right event?

Explore all online events to browse and filter by date, category, and more.