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Change Management and Situational Leadership

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CHANGE MANAGEMENT AND SITUATIONAL LEADERSHIP
DURATION: 5 Day
This program is designed for senior managers, managers and other personnel who are currently responsible for managing change within their organization. By the end of this program participants will gain the knowledge and confidence to manage change within their organizations, understand the pressures and opportunities of change and how people react differently to it, learn how to initiate, anticipate, and respond positively to the change process and learn to manage and overcome the resistance to change
COURSE CONTENT
Understanding Change
•What Changes Are Coming?
•Generation Y, Technology, Working Conditions, Etc.
•Theories Of Change
•Categorising Types Of Change
•The Phases Of Change
Managing During Change
•Impact Of Change
•Stages Of Transition
•The Psychological Stages Of Change
•Shock
•Resistance
•Rejection
•Resolution
•Acceptance
•Integration
•'Buy-In'
•Developing Anticipatory Change
•The Roles Involved In Change
•The ADKAR Model & Its Application
•Potential Problems
•Action Planning
Overcoming Resistance To Change.
Change & You
•The 'Nature Of Change' Pattern
•Communicating Change
•Applying Change Communication To Your Team
The Change Manager's Checklist.
The Eight Step Process Of Successful Change.
Skills Of The 'Change Agent'.

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