RM1,990

Coaching and Mentoring Skills

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Armada Hotel

Armada Hotel

Petaling Jaya, Selangor 46200

Malaysia

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Coaching and mentoring training has become the most essentials skills that a leader must have!.

About this Event

As a team leader, the more skilled you are at sharing your experience, expertise and insights through coaching and mentoring, the easier it is to build a positive learning and sharing culture at your workshop.

This will attract and keep quality people within your organisation in a great team environment.

This exclusively designed COACHING AND MENTORING SKILLS course to develop the role of managers (team leaders) as coaches, mentors, counselors and effective motivators.

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Coaching and Mentoring Skills

https://portal.itrainingexpert.com/course_info.php?id=464

This training goes beyond traditional management skills to teach team leaders to tap the potential, wisdom and rich experience which resides in every workforce and, likewise, to ensure that team members are receiving the full benefit of their leader's insight and experience. The techniques of coaching and mentoring provide the emotional nourishment and energy needed to transform team members and carry forward the best traditions the company.

An entire value system is communicated throughout an organization by those who mentor others. This is the same way values and ethics are shared in a family - by work and deed.

Mentoring is an effective vehicle for driving your strategy and gaining a competitive edge. Join us now in the next upcoming Coaching and Mentoring Skills workshop as it will truly empower you with the skills, knowledge and attitudes to motivate and develop others in an upbeat and constructive way.

REGISTER NOW!

Coaching and Mentoring Skills

https://portal.itrainingexpert.com/course_info.php?id=464

Immediate BENEFITS of the course:

By applying effective coaching and mentoring techniques in your business, you can:

  • increase individual, team, and organisation's performance
  • increase work productivity and efficiency
  • increase employee retention
  • foster and develop talents
  • encourage 'successes'
  • redirect talents to the right path
  • repair sore relationships at work
  • change attitudes
  • boost morale
  • inculcate loyalty

By the end of the Coaching & Mentoring course, you will be able to:

  • Define what is coaching and mentoring
  • Explain the leader’s role in the coaching and mentoring process
  • Use the TIIPS coaching model to conduct successful coaching conversations
  • Diagnose development level of a coachee based on the goal or task
  • Identify the needs of each development needs
  • Match different leadership styles to development needs of the coachee
  • Prepare and mentor effectively

REGISTER NOW!

Coaching and Mentoring Skills

https://portal.itrainingexpert.com/course_info.php?id=464

2 DAYS

Module 1: Fundamental of Coaching and Mentoring

Realize the critical need for coach and mentor in an organization

Understand the relationship and difference between coaching and mentoring

Identify common coaching challenges

Understand when and what to coach

Examples of coaching opportunities

Creating leverage through coaching

Module 2: Developing a coaching mindset

Four levels of awareness for coach

-Know your Thought, Purpose, Values and Emotion

Creating coaching culture

Module 3: Establishing a Climate of Trust, Credibility, and Rapport for Mentoring

Inculcate mental framework for communicating interest and desire to be a coach and mentor

Develop critical listening skills for attaining another person's perspective/point-of-view

Establish rapport or communication strategy for creating a "privileged relationship”

Module 4 : Leading meaningful Coaching conversation:

Coaching preparation

TIIPS Coaching Framework to guide the coachee

Define Topic

Inquiry

Establish Impact

Commitment Plan of actions

Support and Follow up

Role play

REGISTER NOW!

Coaching and Mentoring Skills

https://portal.itrainingexpert.com/course_info.php?id=464

Module 5: Handling excuses and resistance

Excuses and resistance is expected

Two types of excuses/ resistance

Steps in managing different types of excuses /resistance

Special modules for Sales leaders

Module 6: Coaching Sales Process

Analyse what to coach to increase closing rate

Leverage on field coaching opportunities

Before – During- After field work coaching

Module 7: Mentoring Methods

The role of mentor and mentee

Four Phases in Mentoring

Starting a mentoring relationship

Building a mentoring relationship

Maintaining effective relationship

Mentoring Plan of actions

Module 8:Understand situational leadership

Definition of leadership

Is there only one best leadership style?

Achieve ‘successes and ‘effectiveness’ in leading a team

REGISTER NOW!

Coaching and Mentoring Skills

https://portal.itrainingexpert.com/course_info.php?id=464

Module 9:Diagnosing the development level of the Coachee

Understand the various development levels of an individual based on the specific goals and tasks

Identify the characteristic and needs of each development level

Module 10:Matching the leadership style

Understand the differences between Directive behavior and Supportive behavior

Four types of leadership styles : Directing, Coaching, Supporting and Delegating

Matching leadership styles to development needs

Module 11: Action Plan - Putting It All Together

Reflections

Commitment and Action Plan (Where do we go from here?)

REGISTER NOW!

Coaching and Mentoring Skills

https://portal.itrainingexpert.com/course_info.php?id=464

Email: info@itrainingexpert.com

WhatsApp: +60126869628

Office: +60380749056

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Date and Time

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Armada Hotel

Armada Hotel

Petaling Jaya, Selangor 46200

Malaysia

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