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Dubai, Dubai

United Arab Emirates

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Description

Programme Overview

Conducting Effective Interviews five-days course is designed for those who have responsibility for the selection of individuals know that success rests primarily with the quality of employees. The interview is one of the most important recruitment tools. By the end of this program the participants will gain a clear understanding of all aspects of the recruitment process. They will understand the need for a structured approach to interviewing, the use of effective interpersonal skills, and knowledge of behavioural interviewing techniques, to ensure they select quality employees for their organization

This five day course provides an overview of the recruitment, selection and resourcing process, including preparation for, and practical experience of, conducting interviews. It provides you with the essential tools for different interviewing and selection methods, explains the legal context of interviewing and selection, and how to select appropriate recruitment channels.

Who should attend

This course is suitable for Executive Leaders, HR Managers, Manpower Planning Managers, Departmental Managers and Supervisors, Human Resource Specialist and HR support roles, or for anyone who is looking to become involved in recruitment, selection and resourcing talent.

By the end of this training course, participants will:

  • Identify appropriate recruitment and selection methods
  • Use sound interviewing techniques to gather accurate information, interpret information, and make decisions
  • Plan and conduct a range of interviews: recruitment selection, appraisal, counselling, disciplinary and exit
  • Use competencies to develop and structure effective interview guides
  • Assess the advantages and limitations of a competency based approach to recruitment
  • Define competency requirements in a way that could be used in recruitment
  • Apply a structured methodology as an effective questioning and data gathering tool to enhance their ability to capture the evidence they need to make well informed decisions
  • Understand the value of social recruitment marketplace and why you should start to use social recruiting as a sourcing channel
  • Create a social recruitment strategy in support of your wider HR/People strategy
  • Demonstrate an understanding of the importance of effective induction.

Course Outline

Recruitment Process

  • The recruitment and selection process key elements
  • Equal opportunities and dealing with subjectivity, diversity and good practice
  • Major legal issues in recruitment and selection
  • Job descriptions and person specifications

Competency-based Recruitment

  • What are competencies, competency frameworks and how they benefit the organisation and their people
  • Links to the business, the culture and HRM/HRD systems
  • Framing your competency framework for recruitment

Essential Interviewing Skills

  • Listening, summarising, using hit words
  • Questioning and probing
  • Non-verbal communication

Recruitment interviewing

  • The recruitment and selection process key elements
  • Equal opportunities and dealing with subjectivity, diversity and good practice
  • Major legal issues in recruitment and selection
  • Job descriptions and person specifications
  • Preparing interview structure and questions
  • Assessing evidence and decision-taking
  • Feedback to unsuccessful candidates

Other forms of interview

  • The investigation interview
  • The disciplinary hearing
  • Return-to-work interviews
  • Exit interviewing
  • Counselling interviewing
  • Appraisal interviewing

Social Media Recruitment

  • The world of social media and where it has come from
  • What is social recruiting and the social recruiting marketplace?
  • Things you need to consider when using social media as an option
  • An overview of key technologies (LinkedIn, Facebook, Twitter, Google+, YouTube)

Employees induction and onboarding

  • Concepts and benefits of onboarding
  • Readiness of the organization for the process of onboarding

Onboarding Programme

  • Steps for designing, tools and templates used for onboarding programme
  • Preparation and execution of onboarding programme
  • Following up and evaluating onboarding programme

Methodology

To enhance learning effectiveness, hand on experience will be emphasised in this programme through role-plays in class presentation, group facilitation and class critique.

Case studies, group discussions and video support will also be used to enhance learning experience. Fun quizzes will be injected to provide formative assessment and a fun learning environment.

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Dubai, Dubai

United Arab Emirates

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