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Effective negotiations techniques and strategies

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Gran Hotel La Florida

Ctra Vallvidrera al Tibidabo 83-93 (junto al Tibidabo)

08035 Barcelona

Spain

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Description

Effective negotiations techniques and strategies

Programme Overview
Effective negotiation techniques are useful in many everyday situations: in the workplace with colleagues, during a sales transaction or even within personal relationships. Defined by BusinessDictionary.com as “bargaining (give and take) process between two or more parties (each with its own aims, needs, and viewpoints) seeking to discover a common ground and reach an agreement to settle a matter of mutual concern or resolve a conflict,” negotiating is a skill set which few of us can afford to forego. Though you undoubtedly already possess many important business skills, you need to complement them with effective negotiation techniques in order to reach the next level of professional success.

Who should attend
This programme is appropriate for business professionals from all backgrounds, industries, and countries who wish to improve their ability to negotiate. While previous negotiation experience is not necessary, proficiency in English is required, as this programme is conducted solely in English. Participants should be able to converse fluently in dialogue with the instructor and other delegates.

By the end of this training course, participants will:
• Acquire a systematic framework for analyzing and understanding negotiation
• Assess and heighten your awareness of your strengths and weaknesses as a negotiator
• Learn how to create and maximize value in negotiations
• Gain problem-solving techniques for distributing value fairly while strengthening relationships
• Develop skills to deal with difficult negotiators and hard-bargaining tactics
• Learn how to match the process to the context
• Discover how effectively to manage and coordinate across and behind-the-table negotiations

Course Outline

Introduction to negotiation
• Introduction to negotiation theory and approaches
• Negotiation stages, tools and techniques
• Persuasion methods and counteraction
• Key strategies and tactics
• Communication skills
• Closing the deal

Effective negotiation
• Analyse the different phases of negotiation
• The negotiation process
• Methods and tactics in negotiation
• Effective behaviour in negotiation
• Negotiation roleplay

Advanced negotiation
• Strategic planning
• Understanding people and developing relationships
• Building effective negotiation teams
• Negotiating in different cultures
• Dealing with difficult or challenging people

Methodology
To enhance learning effectiveness, hands on experience will be emphasised in this programme through role-plays in class presentation, group facilitation and class critique.

Case studies, group discussions and video support will also be used to enhance learning experience. Fun quizzes will be injected to provide formative assessment and a fun learning environment.
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Location

Gran Hotel La Florida

Ctra Vallvidrera al Tibidabo 83-93 (junto al Tibidabo)

08035 Barcelona

Spain

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