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Effective Problem solving and Decision making

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Dubai, Dubai

United Arab Emirates

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PROBLEM-SOLVING & DECISION MAKING
DURATION: 5 Days
Being able to make decisions and solve problems effectively is a necessary and vital part of the job for every employee. This course is designed to improve delegate’s decision making skills by addressing problems specific tools and processes to find the right solutions to most situations.
AT THE END OF THIS COURSE THE DELEGATES WILL BE ABLE TO:
•Understand the steps of effective problem solving system
•Use the analytical techniques in each step
•Recognize the vital role communication plays at each step
•Ask questions in order to stimulate communication at each step
•Understand the anatomy of problems and why they persist
•Confront problems to prevent stress
•Distinguish between the causes and effects of problems
•Label a problem to facilitate discussion and analysis
•Find a problem's root cause
•Brainstorm optional solutions
•Evaluate optional solutions to decide on the most workable strategy
•Formulate action plan to implement the chosen solution
•Apply the concept to real-life problems as they occur in the future.
COURSE CONTENT
•Concept of effective problem solving & decision making
•The decision-making process
•Decision-making styles
•Attributes of an effective decision maker
•Ethical decision making and problem solving
•The characteristics of problems
•Problem identification
•Problem labeling
•Problem cause analysis
•Identifying alternative solutions
•Developing appropriate decisions
•Action planning & implementation

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Dubai, Dubai

United Arab Emirates

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