Future-Ready Service Transformation @ MOE
Public Service Week Learning Festival 2020
By Public Service Week 2020
Date and time
Wed, 14 Oct 2020 18:00 - 19:30 PDT
Location
Online
Public Service Week Learning Festival 2020
Online
This session will focus on how MOE adopted a multi-pronged data-driven approach, through service, process and workforce re-design and digitalisation, to reinvent service delivery and build a future-ready Customer Services team.