Question 1

1.	Do I need prior MI experience?

Accepted Answer

No, the course is beginner-friendly.

Question 2

2.	Can this be applied in sales and service roles?

Accepted Answer

Yes, all exercises are relevant to both contexts.

Question 3

3.	Will there be hands-on practice?

Accepted Answer

Yes, through role plays, simulations, and case studies.

Question 4

4.	Is this suitable for individuals and teams?

Accepted Answer

Yes, both will benefit.

Question 5

5.	Will I receive certification?

Accepted Answer

Yes, a Course Completion Certificate will be awarded.

Question 6

6.	Are lunch and refreshments included?

Accepted Answer

Yes.

Question 7

7.	Can this be delivered in-house?

Accepted Answer

Yes, tailored corporate sessions are available.

Question 8

9.	Will real-world client scenarios be included?

Accepted Answer

Yes, examples are drawn from sales and customer service interactions.

Question 9

10.	Do I need prior leadership experience?

Accepted Answer

Not required.

Question 10

11. What is the refund policy?

Accepted Answer

You  are eligible to request a refund up to 7 days before the event.

Motivational Interviewing for Sales & Service - 1 Day Course in Houston