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POWER UP TO WOW - SKILLSFUTURE (CRS-N-0043040)

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Location

Location

69 Ubi Road 1 Oxley Bizhub 1

69 Ubi Road 1 Oxley Bizhub 1

#08-17 (Lobby 3)

Singapore, Singapore 408731

Singapore

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Event description

Description

Mode of Training: Full Time & Part Time

Course Language: English

Job Level: Managerial, Supervisory, Operational

Course Objective:

This course aims to impart to learners the specific skills and knowledge for staff to provide excellent service so as to deliver customer satisfaction and positive experiences. It also involves the know-how of handling service opportunities and escalated service challenges.

Course Content:

1. Instill a customer-first mindset

2. Highlight the importance of service standards and their impacts on a customer’s experience

3. Explain service language and its importance in communicating with customers

4. Equipped with skills to handle difficult customers and situations



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Dear Applicants,

We are pleased to confirm your registration for POWER UP TO WOW - CRS-N-0043040

Please note the following if you want to claim for your Skillsfuture credit:

  • Our training organization will issue you an invoice with regards to this workshop

  • You will need to login to SkillsFuture portal before you can attend the workshop

  • Please register for the course: https://courses.skillsfuture.sg/content/portal/en/education_trainings/course_detail.Power-WOW.html#fq=Course_Supp_Period_To_1%3A%5B2017-09-01T00%3A00%3A00Z%20TO%20*%5D&q=TP_ALIAS%3A%22PALAIS%20RENAISSANCE%20PTE.%20LTD.%22&autocomplete=true

  • And click "Proceed to Claim Credit".

  • The course reference is CRS-N-0043040

  • Upload our invoice to submit

  • You will receive an email confirmation from Skillsfuture which you will need to screenshot and email to us so we can confim your attendance.

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Thank you!

Administrator

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Date and Time

Location

69 Ubi Road 1 Oxley Bizhub 1

69 Ubi Road 1 Oxley Bizhub 1

#08-17 (Lobby 3)

Singapore, Singapore 408731

Singapore

View Map

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