“An e-mail can make or break an opportunity for you, so send and respond to them wisely.” – Leila Lewis of Be Inspired PR. Do you know that in general, we should keep our e-mails to the length of one screen? If our messages are much longer than one screen, we should consider using another method of communicating (such as a phone call). Though e-mail standards are still evolving, this course will share with you the basic guidelines to write better e-mails. Additionally, we are often bogged down with e-mails that are too long, wordy, and unclear. Instead of wasting time rewriting, clarifying and causing miscommunication – write it once, write it right, and get the job done the first time. This interactive and informative course that uses a blended-learning approach helps participants become more polished and professional in their e-mails and documents to their colleagues, vendors, and customers.