PSW 2019 Fireside Chat Series: Chat with Kok Ping Soon, Chief Executive, Go...

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Location

Civil Service College

31 North Buona Vista Road

Seminar Room 2, Level 4

Singapore 275983

Singapore

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Description

Service Delivery is the window to the face of the government. Our vision is to be a Public Service that is Digital to the Core and Serves with Heart. This means using data and technology to re-engineer business processes, and serving citizens with a personal touch, in a way that enriches their experience.

Join Ping Soon, deputy Chair of the Service Delivery Committee (SDC), in a conversation on how the SDC is driving the transformation of service delivery across Whole-of-Government (WOG) through cross-agency collaborations on wrapping government services around citizens. This includes integrating frontend services, streamlining backend processes and policies, and more, in this exciting journey of becoming a citizen-centric digital government.


What's in it for me?

By the end of the session, you should be able to:

  • Identify the SDC intiatives which drive WOG efforts towards a citizen-centric digital government
  • Discuss possible ways they could improve their own work processes or citizen services

Date and Time

Location

Civil Service College

31 North Buona Vista Road

Seminar Room 2, Level 4

Singapore 275983

Singapore

View Map

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