Tong Jum Chew would like to invite qualified participants to take part in our focus group discussion (FGD). The FGD should last no longer than one and a half hours.
Your views will be used to help us improve our TCM product and service offerings and enhance our customers’ experience in our outlets.
To qualify as a participant, you need to be:
Above 24 years of age
not an existing customer of Tong Jum Chew
Please be assured that nothing you say will be revealed in public and remain confidential. The sole purpose is to improve the overall customer service quality of Tong Jum Chew.
As an appreciation of your time, a token of vouchers and products worth $140 will be given at the end of the FGD. There will also be some snacks and refreshments.
Are there ID requirements or an age limit to enter the event?
The minimum age requirement is 24 years old and non-existing customer of Tong Jum Chew.
What are my transport/parking options getting to the event?
Nearest MRT Station is Brash Basah Exit A. Parking is available at Hotel Royal @ Queens and limited complimentary car park coupons are available.
Where can I contact the organiser with any questions?
If you need clarification, please contact Casey Poon at firstname.lastname@example.org or alternatively, send a text message to 96170701.
Is my registration/ticket transferrable?
As long as replacement is 24 years old or above and is not an existing customer of Tong Jum Chew.