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Dubai, Dubai

United Arab Emirates

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Programme Overview

Increasingly, many of us are called upon to train colleagues or run training sessions for partner organisations. Perhaps some people have a role in induction training, or maybe they are manager who needs to upskill their team to face a new challenge.

Whether training is a big part of your role, or just a small aspect of your job, our three days Train the Trainer training course will help your in-house trainers design and deliver effective training programmes. They will gain confidence in how to present information effectively with variety and flair and acquire the skills to deal with the dynamics of group learning.

The course is highly practical and will introduce delegates to new techniques, enhance their communication skills and is designed to benefit employees that are being asked to design and/or deliver training in the workplace.

Who should attend

This Train the Trainer course is suitable for anyone who wishes to develop their training skills. You may run training sessions on behalf of your organisation, or be asked to share your knowledge in support of the professional development of colleagues at work.

If you are an experienced trainer who would like to develop your skills further, some one-to-one coaching may be more suitable.

By the end of this training course, participants will:

  • Design a training course targeted for adult learners
  • Designing training to suit different learning styles
  • Plan and the delivery of a course by ensuring that all the key elements of effective training are present
  • Understanding the dynamics of group learning
  • Learn how to communicate one's message effectively
  • Develop techniques to overcome barriers to learning
  • Prepare and deliver a training session
  • Learn to construct assessments to validate the learning
  • Gain techniques for providing encouragement and coaching during the training process
  • Create post-course evaluation forms
  • Evaluate their peers and also receive feedback from them during class

Course Outline

Fundamentals of Training

  • Effective Workplace Training, Efficiency of various methods of training and development (research McKinsey' research)
  • What makes training effective?
  • Types of training
  • Skills and attributes of an effective trainer, key competencies
  • How to provide an inclusive learning environment
  • High emotion - low intelligence

Adult Learning

  • The principles of adult learning
  • Learning styles
  • Presentation mechanics

Establishing aims and objectives for training

  • Training needs assessment - developing training that meets the needs of the organisation and individual learners
  • Identifying learning outcomes

Communication Skills

  • Communication model
  • Words Not to use
  • Barriers to learning

Facilitation skills

  • Your personal presentation skills
  • Listening
  • Questioning
  • Handling difficult situations

Training techniques

  • Icebreakers and energisers
  • Effective group work
  • Using different stimuli (eg case studies, role play, questions, metaphors, quizzes and checklists, mindmaps)
  • Coaching and mentoring models in training

Assess the Learning

  • Designing effective assessment (Kirpatrick’ criteria, ROI (return of investment)
  • Delivering and administering assessment

Deliver Presentation

  • Deliver your presentation: each student will deliver to the class a short lesson and be assessed by the class and instructor.

Prepare Training Session

  • Determine objective
  • Introduction
  • Map the content
  • Build presentation mechanics
  • Close out

Feedback Forms Self-analysis Peer- feedback

  • Session Plan
  • Each student will design a session plan using the tools from this course.


To enhance learning effectiveness, hand on experience will be emphasised in this programme through role-plays in class presentation, group facilitation and class critique.

Case studies, group discussions and video support will also be used to enhance learning experience. Fun quizzes will be injected to provide formative assessment and a fun learning environment.

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Dubai, Dubai

United Arab Emirates

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