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WSQ Diploma in Retail - Retail Operations (Course Consultation)

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FREE consultation to learn more about this course and if it is suitable for your needs! Open to enquiries from Individuals and Corporates.

About this Event

SkillsFuture approved. WSQ certification provided.

Course Information:

Online, Home-based Learning and Classroom Learning both available

Course Duration: 14 Days, 112 Total Hours

Suitable for:

  • Retail Manager, Store Manager / Assistant Manager, Supervisor, Team Lead in the daily business activities of retail stores
  • Industry practitioners from related sectors who want to enhance their skills and knowledge pertaining to the retail industry
  • Individuals in other related industries wanting to expand their job portfolio or are seeking national certification/qualification
  • Career switchers with managerial or leadership experience

Requirements:

  • English literacy
  • Computer literacy
  • Preferably GCE 'N' / ‘O’ levels, or at least 2 years relevant experience
  • Preferably between 21 to 69 years of age

Learn how to:

  1. Sales Target Management
  2. Idea Generation and Selection
  3. Customer Loyalty
  4. Service Information Results
  5. Service Challenges
  6. Problem Identification
  7. Process Improvement

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