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WSQ HR-Conduct Competency-Based Interviews & Make Hiring Decisions (CBI)

Center for Competency-Based Learning and Development (CBLD Center)

WSQ HR-Conduct Competency-Based Interviews & Make...

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Type Quantity
26 & 27 February 2018 (Mon & Tue) Free  
9 & 10 April 2018 (Mon & Tue) Free  
4 & 5 June 2018 (Mon & Tue) Free  

Share WSQ HR-Conduct Competency-Based Interviews & Make Hiring Decisions (CBI)

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As part of a series of programs to equip HR practitioners in adopting a competency-based approach, this program actively engages learners through hands-on practice to conduct recruitment and selection based on competencies identified. Through our experiential learning approach using role play and simulations, you will identify job competencies and generate probing questions to be used during interviews (using the STAR approach). You will also learn how to effectively gather evidence of candidates’ competencies during the interview, and then evaluate candidates against job competencies required. Be equipped with the skills and knowledge gained from this program to improve your interviewing skills and in selecting and hiring the right talents for your organization.

Find out more about the CBI course here


  • Identify the competencies needed for the job

  • Identify the required evidences to be gathered during interview to prove candidate‘s competence

  • Use appropriate evidence gathering methods to gather the required evidences

  • Conduct the interview using competency-based questioning technique to gather the required evidences 

  • Match gathered evidences against competency criteria

  • Make decision to hire the right candidate with the required skills and knowledge

  • Provide legal protection for organization and consistency in hiring decision


  • Line Supervisors and Managers

  • Human Resource Managers and Directors

  • Anyone who conducts job interviews


  • Course : WSQ Conduct Competency-Based Interviews & Make Hiring Decisions (CBI)

  • Course Duration : 2 days course

  • Time: Day 1 - 9.00am - 5.00pm / Day 2 - 9.00am - 6.00pm

  • Location: 140 Paya Lebar Road, #06-05, AZ @ Paya Lebar, Singapore 409015 - Opp Macpherson MRT

  • Admission: $802.50 (inclusive of GST), claimable with Skillsfuture credit and UTAP funding available. See T&Cs below for more information.





2 days course (Day 1 - 9.00am - 5.00pm / Day 2 - 9.00am - 6.00pm)

  • 26 & 27 February 2018 (Mon & Tue)
  • 9 & 10 April 2018 (Mon & Tue)
  • 4 & 5 June 2018 ( Mon & Tue)


Elizabeth CHan

  • Master of Management (major in HRM), Macquarie University (NSW, Australia)

  • Council Member, Workforce Development Agency (WDA) Training & Adult Education (TAE) Manpower and Training Council (2011-2013)

  • Award winner for contributions to national workforce development by SPRING Singapore in 2002

  • Certified Practising Management Consultant (PMC) by the Singapore Business Advisors & Consultants Council

  • Certified Gallup Strengths Coach & Trainer

Elizabeth has over 20 years of experience in HR Management & Development and HR training & consultancy. She has developed industry competency maps, competency standards, assessment plans and on-the-job training blueprints for many different industries for SPRING Singapore and WDA, (now known as SkillsFuture Singapore) under the National Skills Recognition System (NSRS) and the Workforce Skills Qualifications (WSQ) frameworks respectively. Having developed and implemented competency frameworks for more than 40 industries, Elizabeth is also a certified on-the-job training facilitator and consultant as well as a pioneer and master trainer for the WSQ Advanced Certificate in Training and Assessment (ACTA) Program.

As a certified Gallup Strengths coach, Elizabeth provides Strength-based coaching services to individuals as well as companies. She believes in empowering people with the right Competencies and Strengths to fly high. Building on the Strengths of individuals, she can cultivate high-performing teams by working with them to leverage on each other’s Strengths to achieve team and organizational goals, as well as to bring the organization to higher levels.

** Terms and Conditions **

  1. CBLD Center ("The Company") reserves the right to refuse to register or admit any participant, and to cancel or postpone the course or seminar if it deems fit. We will inform participants of any changes prior to class.
  2. Please register 2 weeks before course date to be guaranteed a seat.
  3. Payment must be made directly to CBLD Center via cheque or cash or over the counter payment.
  4. Any funding or claiming of SkillsFuture credits need to be informed during registration. 
  5. This course is eligible for SkillsFuture Credit. All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit for more information.
  6. UTAP is a training benefit for NTUC members to defray their cost of training. NTUC members enjoy 50% unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP. Visit for for more information.
  7. Allocation of seats is on a first-come first-serve basis and limited seats for each event.
  8. Program Enquiries: (Rhea Latina - Program Consultant)
  9. Please kindly provide a valid email address and contact number during your registration.
  10. For any enquiries, do contact us at +65 6339 9272 or


Do you have questions about WSQ HR-Conduct Competency-Based Interviews & Make Hiring Decisions (CBI)? Contact Center for Competency-Based Learning and Development (CBLD Center)

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140 Paya Lebar Road, #06-05/06
AZ @ Paya Lebar
Singapore, Singapore 409015


Center for Competency-Based Learning and Development (CBLD Center)


The Center for Competency-Based Learning and Development (CBLD Center) was set up in April 2007 as a one-stop resource center providing agencies, organizations and individuals with a complete range of services relating to competency-based learning and development and human capital management. In addition, CBLD Center is a training provider appointed by the Singapore Workforce Development Agency (WDA) or Skillsfuture Singapore (SSG) for: 

(1) Human Resource WSQ Programs which also focus on training HR Professionals to develop and implement a competency-based framework within the organization for HR management and development.

(2) the Environmental Cleaning WSQ, focusing on the skills development for the Cleaning Industry at the national level. CBLD Center is WDA’s appointed Program Partner for WSQ Qualifications in Environmental Cleaning at the Certificate, Higher Certificate & Advanced Certificate levels.

The company is now privately owned and managed by Ms Elizabeth Chan, who has more than 10 years of experience helping agencies and organisations in developing and implementing competency frameworks. Together with her team of dedicated professionals, she has grown CBLD Center to be a front runner in the competency-based training and consultancy industry. 

During the span of the last 4 years, since the inception the company has established itself to be a reputed training and consultancy firm providing high quality competency-based training programs and consultancy services.  It also prides itself in having a pool of highly qualified and dedicated trainers.  In 2010, it has set up two training centers to support its ever growing client base. CBLD Center currently employs more than 50 staff, associate trainers and consultants.


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WSQ HR-Conduct Competency-Based Interviews & Make Hiring Decisions (CBI)
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