Free

WSQ Manage Relationship with Customers

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Location

9 Jurong Town Hall

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Event description

Description

Course Objectives/Outline

1. To allow all customers to have a consistent customer experience

2. To have benchmarks that can be used to monitor and improve service standards

3. To communicate clear expectations to employees Assessment Activities

Competency assessment will be conducted throughout and at the end of the course.

Course Time: 27-28th August 2018

Steps to Register after Eventbrite Sign up

1. Email IC front and back

2. Kindly screenshot your skillsfuture purchase transaction & email to me upon recieving INVOICE

3. Register Complete

*If you have Insufficient Skillsfuture credits, please Screenshot the balance to us. We will inform you the Cash amount to Top Up.

Link to skillsfuture

Kindly remember to screenshot the transaction and email: https://www.myskillsfuture.sg/content/portal/en/training-exchange/course-directory.html?fq=Course_Supp_Period_To_1%3A%5B2018-07-09T00%3A00%3A00Z%20TO%20*%5D&fq=IsDisplaySFC%3Atrue&q=TP_ALIAS%3A%22SFIC%20INSTITUTE%20PTE.%20LTD.%22&autocomplete=true

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Location

9 Jurong Town Hall

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