Organizing an event

Manage roles and permissions

Create and manage roles for additional users to help you with your events. This helps keep your account secure and reduces login issues by allowing team members to access your events using their own login credentials. To get started, go to Organization settings  and select Team management. Then, select Roles and choose Create new role. Once a role is created, you can invite users to join your organization by going to Users and selecting Invite users.

You can't invite users to your organization unless you have created a role for them to be assigned to.

In this article

  • Manage roles

  • Manage users

Manage roles

Before you can add a user to your organization, you need to have a role to assign them to. Your organization has four default roles:

  • Owner: This is the main account holder. Thre can only be one owner role in an organization.

  • Admin: Admins have access to all events and permissions. There can be multiple admin roles in an organization.

  • Check-in attendees: This role allows team members to check in attendees only at the event using a single login with the Organizer app.

  • Check-in attendees and guests: This role allows team members to check in attendees and guests using a single login with the Organizer app.

Team members assigned to a default "Check-in" role must not have any additional roles or permissions assigned to them across any organization. If you have team members who require additional permissions beyond check-in, assign them to the default "Admin" role, or create a custom role instead.

Manage users

After you’ve created a role, invite users to join your organization to help you manage your events. A single role can have multiple users assigned to it. You can invite up to 20 users to your organization at a time.

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