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Create promotional ticket types (like “early bird” or “buy one, get one free”)

Updated by Support

Drive sales by creating promotional tickets. Create early bird tickets that make your attendees want to buy now. Create group tickets (like “buy one, get one” or table tickets) to encourage attendees to bring their friends. To get started, go to “Tickets” and create a new ticket type. Then update your settings to prevent overselling or show how many tickets are left.

<h2 id="1">Sell early bird tickets</h2> <h3 id="1-1">1. Go to “Tickets”.</h3> <p>Go to &quot;eblink{Manage events=&gt;https://www.eventbrite.sg/myevents target=_blank}&quot; in your account. Then select your event. From your Event Dashboard, click “Tickets”.</p> <h3 id="1-2">2. Create a new ticket type or update an existing ticket type.</h3> <p>Select “Create ticket” to create a new ticket. Click an existing ticket type to update its settings.</p> <h3 id="1-3">3. Add the ticket name and price.</h3> <p>Early bird tickets are generally cheaper than standard admission tickets.</p> <h3 id="1-4">4. Update the sales dates.</h3> <p>Change the “Sales end date” to the last day you want tickets to be on sale.</p> <h3 id="1-5">5. Optional: Create tickets that go on sale at a later date.</h3> <p>Create tickets that automatically go on sale when your early bird tickets aren’t available. When you create another ticket type:</p> <ol><li>Change “Sales start” to “When sales end for…”</li><li>Choose your early bird ticket type.</li><li>Save your changes.</li></ol> You can’t update the start date if you have a repeating event. Instead, go to “Advanced settings” and change the visibility of your standard ticket to “Hidden” until you want it to be available. <h2 id="2">Create group tickets (like “buy one, get one” or table tickets)</h2> <h3 id="2-1">1. Go to “Tickets”.</h3> <p>Go to &quot;eblink{Manage events=&gt;https://www.eventbrite.sg/myevents target=_blank}&quot; in your account. Then select your event. From your Event Dashboard, click “Tickets”.</p> <h3 id="2-2">2. Create a new ticket type or update an existing ticket type.</h3> <p>Select “Create ticket” to create a new ticket. Click an existing ticket type to update its settings.</p> <h3 id="2-3">3. Add the ticket name and price per ticket.</h3> <p>The price should be the price for a single ticket, not the overall price. For example, if you’re selling a $20 ticket as a “buy one, get one” promotion, set the price to be $10. If you’re selling a table of 10 seats for $500, set the price to be $50.</p> <h3 id="2-4">4. Update “Tickets per order” (under “Advanced settings”).</h3> <p>Update the tickets per order to ensure attendees buy the correct amount of tickets. For “buy one, get one” promotions, set the minimum and maximum to 2. For table tickets, set the minimum and maximum to the number of seats at the table.</p> <h3 id="2-5">5. Optional: Collect information from each attendee.</h3> <p>By default, Eventbrite only collects information from the ticket buyer. If you need to collect names and email addresses from each attendee, eblink{follow these steps=&gt;https://www.eventbrite.sg/support/articleredirect?anum=3262}.</p> <h2 id="3">Update your ticket settings to prevent overselling and drive sales.</h2> <h3 id="3-1">1. Prevent overselling by setting a total capacity.</h3> <p>By default, the capacity for your event is the total number of tickets available per ticket type. If you have 50 early bird and 50 standard tickets available, the total capacity for your event is 100. To change this:<br> </p> <ol><li>Select “Total Capacity”.</li><li>Tick the box to “Limit Total Capacity”.</li><li>Enter the maximum number of tickets you want to sell.</li><li>Save your changes.</li></ol> <h3 id="3-2">2. Hide your tickets behind a promotional code.</h3> <p>To hide your ticket behind a code:<br> </p> <ol><li>Edit your ticket type.</li><li>Go to “Advanced settings”.</li><li>Change the visibility to “Hidden” and save your changes.</li><li>eblink{Create an access code for this ticket type=&gt;https://www.eventbrite.sg/support/articleredirect?anum=3295}.</li></ol> <h3 id="3-3">3. Show how many tickets are available.</h3> <p>Showing the number of available tickets creates urgency to register for high-demand events. To show the amount of remaining tickets:<br> </p> <ol><li>Go to “Display” (under “Privacy”).</li><li>Tick the box for &quot;Display number of tickets remaining&quot;.</li><li>Save your changes.</li></ol> <p><br>Remove this option at any time by unchecking the box and saving.</p>

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