Name: The Woodleigh Pawdate
Start: 2026-07-18T11:00:00+08:00
End: 2026-07-19T18:00:00+08:00
Location: The Woodleigh Mall

Question 1

Do I need a ticket to attend?

Accepted Answer

Entry to the Aviary Zone is free for all. To access the Cat and Dog Zone, an entry pass is required at $5/pax. Kids under 4 years old, based on year of birth, do not require a ticket.

Question 2

Do I need a ticket for my pet?

Accepted Answer

No, tickets are not required for pets.

Question 3

Do I need to bring a pet to attend the event?

Accepted Answer

No, pet lovers are welcome too!

Question 4

If my family owns only one pet, can we still attend the event?

Accepted Answer

Absolutely! Families with just one pet are welcome to attend. Each entry pass admits one person and additional tickets can be purchased at $5/pax. Kids under 4 years old, based on year of birth, do not require a ticket.

Question 5

Is re-entry allowed?

Accepted Answer

Yes, visitors may re-enter the event on the same day by presenting their wristband.

Question 6

What happens if it rains?

Accepted Answer

The event locations are sheltered.

Question 7

Does my pet need to be vaccinated?

Accepted Answer

For the safety and well-being of all pets and attendees, we strongly recommend that your pet is up to date on its vaccinations and is in good health before attending the event.

Question 8

Can I leave my pet unattended while I shop?

Accepted Answer

No. Pet owners are responsible for their pets at all times and should not leave them unattended during the event.

Question 9

What if my pet needs to relieve itself during the event?

Accepted Answer

Pet owners are responsible for cleaning up after their pets. Please bring along waste bags for proper disposal in the event your pet needs to relieve itself during the event.

Question 10

Can I bring my pet to The Woodleigh Mall?

Accepted Answer

Pets need to be placed in pet carriers/strollers or carried at all times.

Question 11

I've purchased the ticket, where should I do next?

Accepted Answer

A confirmation email will be sent to you. On the day of event, please proceed to the registration counter at #01-49 (near Starbucks) to receive a wristband and goodie bag.

Question 12

Can I bring more than one pet?

Accepted Answer

Yes, you may if they are comfortable in a social environment and remain under supervision during the event.

Question 13

Can I change the event date after placing an order?

Accepted Answer

Once an order is placed, the event date cannot be changed. All tickets are non-refundable.

Question 14

Are tickets refundable?

Accepted Answer

Tickets sold are non-refundable.

Question 15

How to register for a S3 Rewards member?

Accepted Answer

To sign up for S³ membership, please download the “S³ Rewards” mobile app from the Apple App Store (for iPhone users) or Google Play Store (for Android users). Register as a member with a unique and valid mobile number, email address and an alpha-numeric password of your choice.

Question 16

Are there any pet-friendly stores in The Woodleigh Mall?

Accepted Answer

Yes! You can visit Surrey Hills Grocer (#01-52/53), a pet-friendly dining destination where you can enjoy a meal with your furry companion. Alternatively, you may also visit OLLA Specialty Coffee (#01-55) to have a cup of coffee at outdoor seating area with your furry companion.

Question 17

How do I get to The Woodleigh Mall?

Accepted Answer

Accessible via Woodleigh MRT Station (NE11) Exits A and E, Bus Stop 61039 (Woodleigh MRT Station Exit A), or the  Pick-Up/Drop-Off Point at Basement 2 of The Woodleigh Mall.

Question 18

What should I bring to the event if I am bringing a pet along?

Accepted Answer

Please bring a pet carrier or stroller, a leash for pets when in outdoor premises, waste bags to clean up after your pet, drinking water, and any other basic items your pet may need for comfort.

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