Q1: What is cross-functional leadership?

A1: It’s the ability to lead teams composed of members from different departments, focusing on alignment, collaboration, and shared results.

Q2: Do I need prior leadership experience to attend?

A2: No, this course is suitable for anyone working with or leading cross-functional teams, regardless of previous leadership roles.

Q3: How is this course different from general leadership training?

A3: It focuses on the unique challenges of leading across departments, such as communication gaps, conflicts, and competing priorities.

Q4: Will I receive practical tools or just theory?

A4: You’ll receive frameworks, tools, and hands-on activities that can be applied immediately in your workplace.

Q5: Can this training be customized for my company?

A5: Yes, we offer in-house and fully customizable programs to address your organization’s unique needs.

Q6: What industries benefit most from cross-functional leadership?

A6: All industries benefit, especially where projects require collaboration across departments such as IT, healthcare, finance, and manufacturing.

Q7: Will I get a certificate after completing the course?

A7: Yes, every learner will receive a Course Completion Certificate.

Q8: Is lunch included during the course?

A8: Yes, refreshments including lunch, snacks, and beverages are provided during the session.

Q9: How interactive is the training?

A9: Very interactive — it includes role plays, case studies, activities, and group discussions to reinforce learning.

Q10: Can this course help me influence without authority?

A10: Absolutely, one of the modules is dedicated to equipping you with techniques to lead peers and stakeholders effectively.

Multiple dates

Accelerate Team Impact: Cross-Functional Leadership 1-Day Workshop Concord

By Mangates

Break silos, build unity, and drive impactful outcomes by mastering cross-functional leadership skills and collaboration.

Location

regus NC, Charlotte - University Executive Park

301 McCullough Drive Suite 400 Ph No +1 469 666 9332 Concord, NC 28262

Agenda

Module 1: Foundations of Cross-Functional Leadership

• Defining cross-functional leadership and its importance • Linking collaboration to organizational success • Key traits of effective cross-functional leaders • Interactive activity

Module 2: Aligning Diverse Goals

• Identifying conflicting priorities across departments • Creating shared objectives for unified direction • Building alignment through vision and clarity • Case study

Module 3: Communication Across Functions

• Overcoming departmental silos • Techniques for effective information sharing • Encouraging transparency and mutual understanding • Role play

Module 4: Conflict Resolution in Cross-Functional Teams

• Common sources of cross-functional conflict • Mediation and negotiation strategies • Building trust through fair conflict resolution • Group activity

Module 5: Leveraging Expertise and Diversity

• Recognizing the strengths of varied skill sets • Integrating diverse perspectives for innovation • Avoiding dominance of a single function • Practical activity

Module 6: Driving Collaboration and Accountability

• Encouraging ownership of outcomes • Clarifying roles and responsibilities • Building a culture of accountability • Group exercise

Module 7: Influencing Without Authority

• Leading peers and stakeholders effectively • Persuasion techniques for cross-functional buy-in • Building credibility through trust and expertise • Case study

Module 8: Managing Change Across Functions

• Understanding resistance in diverse groups • Leading transitions smoothly across departments • Creating adaptive strategies for sustainable change • Activity

Module 9: Measuring Cross-Functional Success

• Establishing KPIs and shared success metrics • Reviewing team performance and collaboration outcomes • Continuous improvement for cross-functional projects • Role play

Good to know

Highlights

ages 18+
In person
Paid parking

Refund Policy

No refunds

About this event

Health • Medical

About the Course

Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Course Overview

Cross-Functional Leadership is about leading teams composed of diverse departments and specialties to achieve shared goals. This course will equip you with strategies to align objectives, foster collaboration, resolve conflicts, and leverage diverse expertise for organizational success. You will gain practical tools to enhance communication, navigate challenges, and inspire unity across functions. By the end, you will be ready to lead with confidence, ensuring cross-functional initiatives deliver impactful results.

Learning Objectives

By the end of this course, you will:

Understand how to align diverse goals across multiple departments.
Gain skills to communicate effectively across functional boundaries.
Learn to mediate conflicts and foster collaboration.
Develop techniques to leverage diverse expertise for innovation.
Build confidence to influence without authority.
Acquire tools to measure and sustain cross-functional success.

Target Audience

This course is designed for managers, project leaders, department heads, executives, and professionals who lead or work with cross-functional teams in any industry.

Why is it the right fit for you?

This course is the right choice if you are aiming to break down silos and lead with influence across departments. Our approach combines practical tools, interactive activities, and real-world case studies, ensuring that what you learn can be applied immediately in your workplace. You will gain strategies to overcome communication barriers, align diverse priorities, and resolve conflicts with confidence. With expert trainers who understand the challenges of multi-functional collaboration, we provide insights that go beyond theory. By the end of the program, you’ll be equipped to create unity in diversity and drive impactful results across your organization.

Group Discounts:

Save 10% when registering 3 or more participants
Save 15% when registering 10 or more participants

Other leadership Courses:

Team leadership
Intensive leadership
AI-augmented leadership
Self-leadership
Matrix leadership
Authentic leadership
Visionary leadership

Would your teams benefit from mastering cross-functional collaboration?

We provide in-house training programs tailored to your organization’s needs. From customizing modules to addressing your team’s unique challenges, our programs ensure direct relevance and maximum impact. Whether your priority is conflict resolution, alignment, or collaboration, we help your teams develop the skills needed to succeed in today’s interconnected workplace.

📧 Contact us today to schedule a customized in-house session: corporate@mangates.com

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Mangates

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