Monday, July 28

Administrative Skills Mastery Workshop in Manchester on 28th July, 2025

Get ready to level up your administrative skills at our Manchester workshop - it's time to master the art of organization and efficiency!

By Mount Skills

Date and time

Location

For venue details, reach us at eventbrite@mountskills.com

PH: +1 469 666 9332 Manchester M2 2AN United Kingdom

Refund Policy

Refunds up to 7 days before event

Agenda

Module 1: Organizational Excellence & Scheduling

● Maintaining an orderly workspace ● File/document management systems ● Prioritization of daily and weekly tasks ● Scheduling meetings, appointments, and calendars effectively

Module 2: Effective Time Management

● Time-blocking and task tracking ● Working under pressure ● Productivity tools and apps (e.g., Trello, Outlook)

Module 3: Professional Communication

● Written and verbal communication ● Active listening techniques ● Managing internal and external correspondence

Module 4: Problem Solving in Admin Roles

● Identifying and resolving routine issues ● Conflict de-escalation ● Creating simple workflows for repeated problems

Module 5: Attention to Detail & Accuracy

● Strategies for error reduction ● Data verification and proofreading ● Accuracy in paperwork and record-keeping

Module 6: Technical Proficiency

● Microsoft Office (Word, Excel, Outlook) essentials ● Navigating digital filing systems ● Introduction to shared drives and online collaboration

Module 7: Adaptability & Multitasking

● Switching between tasks efficiently ● Dealing with sudden changes ● Prioritizing in dynamic work environments

Module 8: Teamwork & Collaboration

● Working effectively within teams ● Shared administrative responsibilities ● Cross-functional coordination

Module 9: Bookkeeping & Confidentiality

● Basics of record-keeping and budgeting ● Handling invoices and petty cash ● Managing confidential information professionally

Module 10: Emotional Intelligence & Leadership

● Self-awareness and emotional control ● Communicating with empathy ● Delegating tasks and setting team tone

About this event

Event lasts 8 hours

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Course Delivery: Classroom

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Overview:

This one-day intensive course builds a foundation in core administrative competencies,

from managing time and scheduling to communication, problem-solving, and leadership.

With hands-on tasks, real-world examples, and tool demonstrations, you will enhance

your professional effectiveness, adaptability, and confidence in administrative roles .

Key Topics Include:

Module 1: Organizational Excellence & Scheduling
Module 2: Effective Time Management
Module 3: Professional Communication
Module 4: Problem Solving in Admin Roles
Module 5: Attention to Detail & Accuracy
Module 6: Technical Proficiency
Module 7: Adaptability & Multitasking
Module 8: Teamwork & Collaboration
Module 9: Bookkeeping & Confidentiality
Module 10: Emotional Intelligence & Leadership

Key Takeaways:

You will be able to:

Organize and schedule work efficiently using modern tools.
Communicate professionally with colleagues and clients.
Manage time, multitask, and adapt to shifting priorities.
Maintain confidentiality and precision in financial and sensitive records.
Use essential office software confidently.
Collaborate within teams and take on leadership responsibility when needed.

Target Audience:

This course is designed for:

Administrative professionals and office assistants
Executive support staff and junior secretaries
Team members transitioning into admin roles
Individuals seeking to improve workplace productivity and efficiency

©️ 2025 MountSkills. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

Frequently asked questions

What Does Mount Skills provide me on the day of the course?

We provide Course Materials, Lunch, Beverages and Course Completion Certificate.

If I cancel my Enrollment, how can I claim my Refund?

You can request a refund by sending an email to eventbrite@mountskills.com and within 7-14 working days you get your money back.

How do I enroll in a course?

You can reach us at eventbrite@mountskills.com

Is the course available online or in-person?

We host the training through both the platform, Online and Classroom. The virtual training option can be chosen by busy professionals.

What is the duration of the course?

The duration of the training is 8 hours. The training will run from 9 AM to 5 PM.

Do you provide group discount?

Yes, we do provide great discount for the group registration. To enquire, reach us at eventbrite@mountskills.com.

Will I receive a certificate upon completion of the training?

Once you complete the training, you will receive a globally recognized Course Completion Certificate.

Can I switch my registration to different course if required?

Yes. You can switch your registration to a different course with a week prior notice.

Are your instructors are qualified and certified?

Our subject matter experts are from relevant industries and are certified.

How many credits will I be eligible for?

You will be credited with 8 PDUs on completion of this training.

Organized by

Mount Skills

$566.96Jul 28 · 9:00 AM GMT+1