Assertive Communication for Workplace Success – 1 Day Course | Charlotte
Learn to express ideas confidently, set healthy boundaries, and handle workplace interactions with clarity and respect.
Location
regus NC, Charlotte - Charlotte City Center (HQ)
525 North Tryon Street Suite 1600 Ph No +1 469 666 9332 Charlotte, NC 28202Agenda
Module 1: Understanding Assertiveness
Module 2: The Psychology of Confidence and Self-Expression
Module 3: Assertive Language and Behavior
Module 4: Managing Difficult Conversations
Module 5: Boundaries and Professional Respect
Module 6: Applying Assertive Communication in Teams
Module 7: Action Planning and Practice
Good to know
Highlights
- ages 18+
- In person
- Paid parking
Refund Policy
About this event
About This Course
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included
Course Overview
Assertiveness is the foundation of confident, respectful, and effective communication. This 1 Day interactive program helps participants find the right balance between passivity and aggression, empowering them to express their needs, opinions, and ideas constructively.
Through practical exercises, reflection, and peer feedback, participants will discover how to communicate with confidence, manage difficult conversations, and set professional boundaries without creating conflict.
By the end of the session, you’ll gain tools to speak up, stay calm under pressure, and build credibility—skills essential for leadership, collaboration, and career growth.
Learning Outcomes
By the end of this course, you will be able to:
• Understand and apply the principles of assertive communication.
• Express thoughts and feedback confidently and respectfully.
• Handle workplace challenges and conflicts with emotional control.
• Strengthen credibility, influence, and presence in interactions.
• Maintain professionalism and empathy in difficult situations.
Who Should Attend
This course is ideal for professionals who want to enhance confidence and presence in workplace communication, including:
• Team Leaders and Supervisors
• Managers and Executives
• HR and People Managers
• Project Coordinators and Client-Facing Professionals
• Anyone who struggles to say “no” or express themselves confidently
Why Choose This Course
Do you find it challenging to speak up, set limits, or handle difficult people?
This program equips you with real-world tools and communication frameworks to navigate workplace dynamics with confidence and respect. You’ll practice assertive techniques through engaging role plays, guided reflection, and interactive simulations, ensuring practical skill transfer.
If you’re looking to enhance confidence, improve workplace relationships, and project authority, this course delivers immediate and lasting results.
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Group Discounts:
Save 10% when registering 3 or more participants
Save 15% when registering 10 or more participants
Our Royalty Referral Program
Know a team or professional who could benefit from our workshops? Refer them and earn attractive royalties for every successful registration.
For royalty-related queries, contact orders@mangates.com
Interested in bringing this workshop to your organization?
We offer customized in-house sessions tailored to your team’s communication goals and cultural dynamics
📧 Contact us today to schedule a customized in-house session: corporate@mangates.com
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