Build Stronger Emotional Intelligence – 2 Day Training in Ottawa
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Build Stronger Emotional Intelligence – 2 Day Training in Ottawa

By Mangates

Overview

Leverage emotional intelligence to inspire teams, manage conflicts effectively, and foster a culture of collaboration.

Delivery Mode: Classroom (In-Person)

Language: English

Credits: 16 PDUs

Certification: Course Completion Certificate

Refreshments: Lunch, snacks, and beverages will be provided during the session to keep you energized and focused.

Course Overview:

Emotional Intelligence (EI) is the capacity to recognize, understand, and manage one’s emotions, while also being aware of and influencing the emotions of others. Although the foundational concepts have existed since the early 20th century, the term was popularized by Wayne Payne in 1985.

This interactive workshop empowers participants to enhance self-awareness and self-management. Developing these core EI competencies can positively impact both professional performance and personal relationships.

Key Takeaways:

By the end of this course, you will be able to:

  • Understand the Emotional Intelligence competency framework.
  • Evaluate your current level of emotional intelligence.
  • Apply techniques to maintain a high level of positivity and energy.
  • Recognize how emotions affect thinking, goal-setting, relationships, and decisions.
  • Handle high-pressure situations and maintain high standards.
  • Cultivate emotional resilience and maturity.
  • Take responsibility for emotions and avoid blame or complaints.
  • Apply emotional intelligence strategies in the workplace.

Who Should Attend:

This course is ideal for anyone interested in improving their emotional intelligence skills, regardless of profession or experience level.

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Why this course is right fir for you?
This 1-day Emotional Intelligence workshop is designed for anyone looking to enhance both personal and professional effectiveness. It helps you develop self-awareness, understand and manage your emotions, and respond thoughtfully under pressure. You will learn to recognize and interpret the emotions of others, communicate with authenticity, and navigate workplace challenges with emotional maturity. By mastering these skills, you can build stronger relationships, resolve conflicts effectively, maintain positivity in high-stress situations, and make a lasting impact in both personal and professional settings. This course provides practical tools and strategies that can be applied immediately to improve collaboration, leadership, and overall emotional resilience.
📧 Contact us today to schedule a customized in-house session:

corporate@mangates.com

Category: Business, Career

Good to know

Highlights

  • 8 hours
  • ages 18+
  • In person
  • Paid parking

Refund Policy

Refunds up to 7 days before event

Location

Regus - ON, Ottawa - Albert & Metcalfe

116 Albert Street Suite 200 & 300

Ph No: +1 469 666 9332 Ottawa, ON K1P 5G3 Canada

How do you want to get there?

Agenda

Module 1: Introduction to Emotional Intelligence

● Self-Management ● Self-Awareness ● Self-Regulation ● Self-Motivation ● Empathy

Module 2: Core EI Skills

● Accurate Emotional Perception ● Using Emotions to Enhance Thought ● Understanding Emotional Signals ● Emotional Management

Module 3: Verbal Communication

● Active Listening ● Effective Questioning ● Communicating with Authenticity

Frequently asked questions

Organized by

Mangates

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Events

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Hosting

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CA$565.37
Nov 24 · 9:00 AM EST