There is no denying that the current global situation has effected and impacted all of us in various ways. Many of us find ourselves having to cope with adversity during this time in one way or the other. Building personal resilience in order to protect our physical, mental and emotional well-being, is crucial, especially during the current uncertain times. All of us have innate resilience, some more than others, but it is possible to develop resilience through applying systematic tools and technique to cope with adversity and stress. This session is designed to do just that for you.

What will you learn?

At the end of the session, you will learn:

 Why Personal Resilience is important for general well-being.

 Understand the direct relationship between our emotions and our behaviours.

 How to understand, handle and manage emotions better.

 Coping skills during uncertain times

 Stress reduction technique

 Practical tools and technique to build resilience.

Target Audience: All levels

Duration: 2 hours

About the Trainer:

Hetal Bhatt is a Business Administration graduate (BSc. in Finance) with a Magna cum Laude from Santa Clara University, California. Hetal is also a certified Emotional Intelligence Practitioner under Genos International and Swinburne University Programme.

She started her career approximately 25 years ago in the banking industry. Hetal specialises in the training and development of Emotional Intelligence, Professional Business (English) Communication, Interpersonal Skills and Workplace Relationship Management.

Her passion for learning and development led her to empower people, and help them discover their true potential. She has had the privilege to work with people from all walks of life mainly in areas such as creating positive self-image, emotional intelligence, goal setting, communication and interpersonal skills, people skills and leadership skills.

Disclaimer, Terms & Conditions:

• Location is subject to change
• Minimum number of participants has to be reached prior to confirmation of event
• Please note that trainers and topics were confirmed at time of publishing, however, CTS may necessitate substitution, alterations or cancellations. CTS reserves the right to change or cancel any part of its published programmed due to unforeseen circumstances.
• Registrations should be made 2 weeks prior to training date
• Full payment for the course should be made 3-4 weeks prior to training date
• Cancellation 3 weeks prior to event date or no shows are liable to pay the full course with no refund, however you may substitute delegates at any time with notice
• Participants are required to attend at least 80% of the course program prior receipt of Certificate
• Rates are exclusive of taxes unless otherwise indicated in the invoice
• Receipt of this email to participate and/or register in any of the learning activities organized by CTS should not in any way be taken as a promise for employment or contract of employment of any kind.
• Force Majeure: Should for any reason outside the control of CTS, the trainer changes his dates or event cancels due to the act of terrorism, extreme weather conditions, industrial action or epidemic, CTS shall reserve the rights to replace the trainer or reschedule the event but the client hereby indemnifies and holds CTS harmless from and against any and all costs, damages and expenses, which are incurred by the client.