Question 1

Who can participate in the tour?

Accepted Answer

This tour is open to anyone. It is recommended for participants aged 8 years and up.

Question 2

How much is the tour?

Accepted Answer

The tour is free of charge but participants need to register via Eventbrite and present their tickets to our staff before the tour begins.

Question 3

Does this tour  include a visit to Bird Paradise?

Accepted Answer

No, this tour does not include a visit to Bird Paradise. The tour will bring participants around Mandai Wildlife West, a public space which serves as a gateway to Bird Paradise.

Question 4

Can family members or friends come along for the tour if they have not registered?

Accepted Answer

Tour participants will need to have been registered via Eventbrite. This is to ensure the quality of the tour experience for parties who have registered.

Question 5

What happens in case of wet weather?

Accepted Answer

This is a rain or shine programme. The tour will proceed in wet weather under the shelter of the covered linkways at Mandai Wildlife West. Participants are advised to bring raingear to stay dry.

Question 6

Who can participate in the workshops?

Accepted Answer

The workshops are suitable for all ages. Adult supervision is required for child participants aged 7 and below.

Question 7

Do I need to bring anything for the workshops?

Accepted Answer

Materials for the workshops will be provided by UnPackt.

Question 8

I signed up for a workshop but am unable to attend. Will I be able to get a refund?

Accepted Answer

UnPackt will reach out to you to arrange for a replacement workshop.

Question 9

Who can I contact if I have more questions about the tour?

Accepted Answer

You may email:

Vera Yang at vera.yang@mandai.com or

Lee Jing Yi at jingyi.lee@mandai.com

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