Business Etiquette 1 Day Training
Multiple dates

Business Etiquette 1 Day Training

By Mount Skills

Learn the dos and don'ts of business etiquette in just one day!

Location

For venue details reach us at eventbrite@mountskills.com

PH: +1 469 666 9332 Washington, DC 20036

Agenda

What Exactly is Business Etiquette?


A chance to explore what business etiquette means, as well as understand the importance of it in our organizations

Impact of the Words We Use


We will explore how our intention can be very different to how a recipient interprets what we say or write

Email Etiquette


How we can use email in a smarter way, whilst avoiding the dreaded business jargon we all use in our organizations

The Power of Listening


A look at why we listen, and how impactful empathetic listening really is

Exploring our Personal Impact


An exploration of Patsy Rodenburg’s “circles of energy”, which is linked to our own personal resilience to ensure we achieve the personal impact we want

Effective Meeting Management


A chance to analyze how much time we spend in meetings, how useful that time is and how we can work smarter to ensure time and resources are well spent

Supporting Business Etiquette in Others


Sometimes, others might be unaware of the impact they have on others through poor business etiquette. This section will look at why this might be, and how we can feedback to these individuals in a su...

This Session is designed to be interactive and engaging.

Good to know

Highlights

  • In person

Refund Policy

Refunds up to 7 days before event

About this event

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Course Overview:

This Business Etiquette training has been developed to help ensure the people in your organisation are aware of the importance of meeting common workplace standards. You may not be aware how certain behaviours affect others within the organisation, and indeed how that affects the business as a whole. Alternatively, it might be that people need to have honest conversations with each other to ensure they work together collaboratively.

The session will help you to build self-awareness and will highlight the important parts of business etiquette and why it’s such an important topic.

Course Contents:

As our day to day roles move from the static office based 9-5 jobs to more flexible and remote working practices, it is becoming more important that we focus on modern business etiquette to ensure success. Whether it is in person or over email and telephone, it is worth thinking about our social impact and behaviours on others to ensure we work collaboratively and effectively.

This training has been designed to help you to think about how you can successfully build professional relationships in whatever environment you work in. you are encouraged to think about how you already come across, as well as how you can give feedback to others who perhaps might need some extra support.

Why is running this building better work habits course a good idea?

Well, just imagine if you were better able to:

  • Understand that business etiquette isn’t a fluffy “nice to have” but an integral part of your organisation
  • Think about what the impact the words they use have – both face to face and over email
  • Combat business jargon to help keep communication clear and simple
  • Experience the power of listening, and understand that multitasking is a myth
  • Explore their own personal impact, and work to be present in all interactions
  • Demonstrate effective meeting management to optimise time and resources
  • Understand how to support others who, perhaps, may struggle with business etiquette
  • Ultimately these training allow you to nurture a workforce that is better able to work smarter and accomplish both personal and company objectives in an efficient and collaborative way.

Course Feature:

At the end of this Business Etiquette Training, you will be able to:

  • Identify what we mean by business etiquette, and understand why it is important in a business setting
  • Explore email etiquette, and how we can get the best out of writing more simply without the use of business jargon
  • Experience the importance of listening, and understand the effect of being distracted in the company of others
  • Explore effective meeting management, to ensure you use your time productively
  • Understand what might get in the way of other people’s business etiquette, and plan how we may support them in the future?

Certification:

Once after the training you receive course completion certificate from Mountskills.

Who Can Attend?

This could include; Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations.

We also offer a variety of other courses:-

Frequently asked questions

What Does Mount Skills provide me on the day of the course?

We provide Course Materials, Lunch, Beverages and Course Completion Certificate.

If I cancel my Enrollment, how can I claim my Refund?

You can request a refund by sending an email to eventbrite@mountskills.com and within 7-14 working days you get your money back.

How do I enroll in a course?

You can reach us at eventbrite@mountskills.com

Is the course available online or in-person?

We host the training through both the platform, Online and Classroom. The virtual training option can be chosen by busy professionals.

What is the duration of the course?

The duration of the training is 8 hours. The training will run from 9 AM to 5 PM.

Do you provide group discount?

Yes, we do provide great discount for the group registration. To enquire, reach us at eventbrite@mountskills.com.

Will I receive a certificate upon completion of the training?

Once you complete the training, you will receive a globally recognized Course Completion Certificate.

Can I switch my registration to different course if required?

Yes. You can switch your registration to a different course with a week prior notice.

Are your instructors are qualified and certified?

Our subject matter experts are from relevant industries and are certified.

How many credits will I be eligible for?

You will be credited with 8 PDUs on completion of this training.

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From $655.94
Multiple dates