What Does Academyforpros provide me on the day of the course?

We provide Course Materials, Lunch, Beverages and Course Completion Certificate.

If I cancel my Enrollment, how can I claim my Refund?

You can request a refund by sending an email to eventbrite@mountskills.com and within 7-14 working days you get your money back.

How do I enroll in a course?

You can reach us at eventbrite@mountskills.com

Is the course available online or in-person?

We host the training through both the platform, Online and Classroom. The virtual training option can be chosen by busy professionals.

What is the duration of the course?

The duration of the training is 8 hours. The training will run from 9 AM to 5 PM.

Do you provide group discount?

Yes, we do provide great discount for the group registration. To enquire, reach us at eventbrite@mountskills.com.

Will I receive a certificate upon completion of the training?

Once you complete the training, you will receive a globally recognized Course Completion Certificate.

Can I switch my registration to different course if required?

Yes. You can switch your registration to a different course with a week prior notice.

Are your instructors are qualified and certified?

Our subject matter experts are from relevant industries and are certified.

How many credits will I be eligible for?

You will be credited with 8 PDUs on completion of this training.

Multiple dates

Communication Strategies 1 Day Training

By Mount Skills

Learn how to improve your communication skills in just one day with our interactive training session!

Location

For venue details reach us at eventbrite@mountskills.com

PH: +1 469 666 9332 Washington, DC 20036

Agenda

Module One: The Big Picture

● What is Communication? ● How Do We Communicate? ● Other Factors in Communication

Module Two: Understanding Communication Barriers

● An Overview of Common Barriers ● Language Barriers ● Cultural Barriers ● Differences in Time and Place

Module Three: Paraverbal Communication Skills

● The Power of Pitch ● The Truth about Tone ● The Strength of Speed

Module Four: Non-Verbal Communication

● Understanding the Mehrabian Study ● All About Body Language ● Interpreting Gestures

Module Five: Speaking Like a STAR

● S = Situation ● T = Task ● A = Action ● R = Result ● Summary

Module Six: Listening Skills

● Seven Ways to Listen Better Today ● Understanding Active Listening ● Sending Good Signals to Others

Module Seven: Asking Good Questions

● Open Questions ● Closed Questions ● Probing Questions

Module Eight: Appreciative Inquiry

● The Purpose of AI ● The Four Stages ● Examples and Case Studies

Module Nine: Mastering the Art of Conversation

● Level One: Discussing General Topics ● Level Two: Sharing Ideas and Perspectives ● Level Three: Sharing Personal Experiences ● Our Top Networking Tips

Module Ten: Advanced Communication Skills

● Understanding Precipitating Factors ● Establishing Common Ground ● Using "I" Messages

Module Eleven: Wrapping Up

● Words from the Wise

Good to know

Highlights

In person

Refund Policy

No refunds

About this event

Business • Educators

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Course Delivery: Classroom

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Overview:

For the better part of everyday, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Target Audience:

Anybody who is interested in learning Communication Strategies Skills.

Learning Objectives:

This workshop will help teach participants how to:

Identify common communication problems that may be holding them back
Develop skills in asking questions
Identify what their non-verbal messages are telling others
Develop skills in listening actively and empathetically
Enhance their ability to handle difficult situations
Deal with situations assertively

Prerequisites:

None

Course Materials:

Attendees will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Organized by

Mount Skills

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