Crisis Management 1 Day Training

Crisis Management 1 Day Training

Learn how to handle emergencies like a pro in just one day at our Crisis Management Training event!

By Mount Skills

Select date and time

Location

For venue details reach us at eventbrite@mountskills.com

PH: +1 469 666 9332 Washington, DC 20036

Refund Policy

Refunds up to 7 days before event.

Agenda

Module One: Crisis


● Internal Risks ● External Risks ● Aggression ● Violence ● Case Study ● Module One: Review Questions

Module Two: Workplace Violence


● Threats ● Damage ● Psychological Acts ● Physical Acts ● Case Study ● Module Two: Review Questions

Module Three: Myths


● Violence Just Happens ● It Is Uncommon ● Problems Will Solve Themselves ● It Is Not Possible to Prevent Violence ● Case Study ● Module Three: Review Questions

Module Four: Escalation


● Threats ● Stalking and Bullying ● Injury ● Death ● Case Study ● Module Four: Review Questions

Module Five: Concerning Behaviours


● Disruptive ● Emotional Abuse ● Causes Anxiety ● Examples of Behavior ● Case Study ● Module Five: Review Questions

Module Six: Domestic Violence Indicators


● Disruptive Calls ● Poor Concentration ● Bruising ● Absences ● Case Study ● Module Six: Review Questions

Module Seven: Triggers of Workplace Violence


● Reprimands and Terminations ● Financial Strain ● Loss of Loved One ● Perceived Slights ● Case Study ● Module Seven: Review Questions

Module Eight: Conflict Dangers


● Triggers ● Action Point ● Flashpoint ● Identify ● Case Study ● Module Eight: Review Questions

Module Nine: Response


● Note Areas of Concern ● Discuss It ● Report It ● Report Extreme Cases to HR/Tip Line ● Case Study ● Module Nine: Review Questions

Module Ten: Strategies


● Policies ● Programs ● Emergency Procedures ● Train Employees ● Case Study ● Module Ten: Review Questions

Module Eleven: Wrapping Up


● Words from the Wise ● Review of Parking Lot ● Lessons Learned ● Completion of Action Plans and Evaluations

About this event

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Course Overview:

Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation, and respond appropriately is important, and requires not only training but practice.

With our Crisis Management workshop, you will understand that a crisis can occur at any time. They will develop the skills needed for certain negative events. Also, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.

Course Contents:

Limit the risk and manage the damage with this Crisis Management - Business Perspectives training course materials.

A crisis is defined as any situation that threatens to harm a person or property, disrupt business, negatively impact an organization or damage its reputation. The role of crisis management is to help manage these situations when they occur, or where possible, avoid them happening altogether.

Perhaps you are looking to implement a crisis management process, or you want to upskill your workforce in the process you already have. You may even need to refresh the skills and thinking of the managers within your organisation. Whatever your need, Mangates provides you with a comprehensive crisis management training course to make your life easy.

Why is running this crisis management training course a good idea?

Well, just imagine if your participants were better able to:

  • Identify the crisis vulnerability of your organization.
  • Put measures in place to limit the chance of a crisis occurring.
  • Create a clear strategy for dealing with crisis when it happens.
  • Improve their understanding of the impact of a crisis and how to mitigate it.
  • Communicate with key stakeholders quickly and efficiently, to ensure damage limitation.
  • Manage the relationship with customers and the media effectively

Objectives:

At the end of this Crisis Management - Business Perspectives training course, your participants will be able to:

  • Plan, anticipate and avoid crisis where possible
  • Manage the reputation of your organisation when crisis occurs
  • Respond appropriately to crisis
  • Address issues of online reputation
  • Develop tools that will help support your crisis management plan

Prerequisites:

None

Course Materials:

Attendees will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Target Audience:

Anybody who is interested in learning Crisis Management Skills.

Frequently asked questions

What Does Mount Skills provide me on the day of the course?

We provide Course Materials, Lunch, Beverages and Course Completion Certificate.

If I cancel my Enrollment, how can I claim my Refund?

You can request a refund by sending an email to eventbrite@mountskills.com and within 7-14 working days you get your money back.

How do I enroll in a course?

You can reach us at eventbrite@mountskills.com

Is the course available online or in-person?

We host the training through both the platform, Online and Classroom. The virtual training option can be chosen by busy professionals.

What is the duration of the course?

The duration of the training is 8 hours. The training will run from 9 AM to 5 PM.

Do you provide group discount?

Yes, we do provide great discount for the group registration. To enquire, reach us at eventbrite@mountskills.com.

Will I receive a certificate upon completion of the training?

Once you complete the training, you will receive a globally recognized Course Completion Certificate.

Can I switch my registration to different course if required?

Yes. You can switch your registration to a different course with a week prior notice.

Are your instructors are qualified and certified?

Our subject matter experts are from relevant industries and are certified.

How many credits will I be eligible for?

You will be credited with 8 PDUs on completion of this training.

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From $655.94Aug 20 · 9:00 AM EDT