Crisis Management & Social Media Malaysia

Crisis is a critical moment in which fates of companies are quickly decided. Companies must not only take the correct action, they must respond in the shortest time possible to prevent further damage to their corporate reputation. In this social media age, never have crises been so visible and immediate in crossing the physical boundaries of countries worldwide that they pose such enormous threat.

The failure to engage today’s captive and influential audience represents an utter misunderstanding of the power that online communities wield in crisis.
Attend this timely event on “Crisis Management & Social Media” to learn how to get your organisation out of crisis unscathed in this viral era. Pick up effective crisis planning and response tactics. Acquire the skills of engaging with online audiences and responding to negative posts.