Cross Functional Workflow Optimization: 1 Day Training in Charlotte, NC
Overview
Group Discounts:
Save 10% when registering 3 or more participants
Save 15% when registering 10 or more participants
About This Course
- Duration: 1 Full Day (8 Hours)
- Delivery Mode: Classroom (In-Person)
- Language: English
- Credits: 8 PDUs / Training Hours
- Certification: Course Completion Certificate
- Refreshments: Lunch, snacks, and beverages will be provided during the session
Course Overview
This 1Day course provides a practical framework for optimizing workflows and improving collaboration across cross-functional teams. You learn how to create process maps, swim lane diagrams, and SOPs to bring clarity to work streams. The course teaches how to identify bottlenecks, streamline handoffs, and improve communication between departments. Through structured steps and real examples, you gain the skills to enhance efficiency, reduce delays, and build a more aligned workflow culture within your organization.
Learning Objectives
By the end of this course, you will be able to:
- Create clear process maps and swimlane diagrams.
- Identify bottlenecks and workflow inefficiencies.
- Build SOPs that support structured and consistent workflows.
- Improve team alignment through better handoff design.
- Apply workflow improvement frameworks in daily operations.
- Strengthen collaboration between cross-functional teams.
- Implement workflow enhancements with measurable outcomes.
Target Audience
- Managers and Supervisors
- Project Managers
- Team Leaders
- Process Improvement Teams
- Operations and Support Teams
- Anyone involved in workflow design or cross-functional coordination
Why Choose This Course?
This course simplifies workflow optimization into practical, easy-to-apply methods. The trainer brings strong experience in operations improvement, process mapping, and cross-functional team alignment. Real examples and activities ensure your team can immediately apply what they learn. The content is designed to help you improve efficiency, communication, and operational clarity across teams.
©2025 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
Our Royalty Referral Program
Know a team or professional who could benefit from our workshops? Refer them and earn attractive royalties for every successful registration.
For royalty-related queries, contact orders@mangates.com
Want to train your entire team?
We offer customized in-house training tailored to your workflows, team structure, and organizational challenges. The program can focus on specific departments, handoff challenges, or process redesign needs. Customized process maps, templates, and exercises can be included to ensure relevance. Ideal for teams seeking alignment, clarity, and operational efficiency.
📧 Contact us today to schedule a customized in-house session: corporate@mangates.com
Good to know
Highlights
- ages 18+
- In person
- Paid parking
Refund Policy
Location
HQ Charlotte City Center
525 North Tryon Street Suite 1600
Ph No +1 469 666 9332 Charlotte, NC 28202
How do you want to get there?
Module 1: Introduction to Workflow Optimization
• Understand the importance of structured workflows in cross-functional teams. • Learn common workflow challenges and collaboration gaps. • Explore the fundamentals of process thinking and clarity. • Icebreaker
Module 2: Basics of Process Mapping
• Learn how to create clear and simple process maps. • Understand symbols, flow direction, and mapping logic. • Explore how mapping reveals inefficiencies. • Activity
Module 3: Swimlane Diagrams for Cross-Functional Clarity
• Understand how swimlanes show responsibilities across teams. • Learn how to map handoffs and interdependencies. • Explore methods to reduce miscommunication and delays. • Activity
Frequently asked questions
Organized by
Mangates
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