Cross-Team Synergy & Conflict Resolution: 1 Day Course in Washington, DC
Overview
Group Discounts:
Save 10% when registering 3 or more participants
Save 15% when registering 10 or more participants
About This Course
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, snacks, and beverages included
Course Overview
This course provides essential skills and tools to resolve conflicts and improve collaboration within cross-functional environments. You will learn proven conflict-management frameworks, mediation techniques, negotiation strategies, and communication methods that strengthen relationships and drive team performance. Through structured modules and practical activities, you will discover how to transform conflicts into opportunities, reduce misunderstandings, and build a cooperative team culture that supports organizational success.
Learning Objectives
By the end of this course, you will be able to:
- Identify conflict triggers and root causes in cross-functional settings.
- Use communication strategies that improve understanding and reduce tension.
- Apply conflict-resolution models to real workplace situations.
- Facilitate mediation and structured conflict conversations.
- Strengthen collaboration through teamwork and alignment frameworks.
- Improve negotiation outcomes with structured approaches.
- Build trust and a positive conflict culture across teams.
Target Audience
· Managers, HR professionals, team leads, cross-functional coordinators, supervisors, and anyone responsible for guiding team communication, productivity, and conflict resolution.
Why Choose This Course?
This course blends practical conflict-resolution frameworks with real-world collaboration strategies. The trainer brings extensive experience in organizational behavior, communication dynamics, and cross-functional team development. You will not only learn actionable tools, but also practice them through engaging activities designed for real workplace relevance and lasting impact.
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Our Royalty Referral Program
Know a team or professional who could benefit from our workshops? Refer them and earn attractive royalties for every successful registration.
For royalty-related queries, contact orders@mangates.com
Want to train your entire team?
This course can be delivered as a customized in-house program tailored to your team’s structure, challenges, and communication needs. Modules, examples, and activities can be adapted to match your organization’s environment and desired outcomes, creating a more targeted and effective learning experience.
📧 Contact us today to schedule a customized in-house session: corporate@mangates.com
Good to know
Highlights
- ages 18+
- In person
- Paid parking
Refund Policy
Location
1500 K St NW
1500 K Street 2nd Floor Washington District of Columbia 20005
Ph No +1 469 666 9332 Washington, DC 20005
How do you want to get there?
Module 1: Understanding Workplace Conflict
• Explore causes and patterns of interpersonal and cross-functional conflict. • Learn how conflict affects productivity and collaboration. • Understand healthy vs. unhealthy conflict responses. • Icebreaker
Module 2: Conflict Resolution Models & Techniques
• Study conflict-handling frameworks and practical application steps. • Learn how to diagnose conflict type and choose the right approach. • Explore escalation management and conflict prevention methods. • Case Study
Module 3: Communication Strategies for Effective Resolution
• Learn active listening and clarity techniques to reduce tension. • Understand assertive communication for constructive dialogues. • Explore message-framing techniques to avoid misunderstandings. • Activity
Frequently asked questions
Organized by
Mangates
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