Cancellation policy
The workshop is delivered to you by Arkki Singapore (Arkki) c/o The Possible Class Pte Ltd.
1) Confirmed bookings are non-cancellable or refundable. In the event of no-show, no refund will be made.
2) We allow transfer of the confirmed booking to another child of the same age group. The written request for booking transfer must be made 5 days prior to the start of the workshop.
3) A full refund will be made to you if:-
- The event is cancelled due to unforeseen circumstances.
- The event is cancelled when the minimum group size sign-ups requirement is not achieved. Arkki reserves the right to cancel the workshop in such instance and you will be notified 5 days before the start of the workshop.
4) Kindly ensure that your child is healthy and fit prior to attending the workshop. In the event that your child presents any flu-like symptoms on any given day of the workshop, we seek your cooperation to see a doctor, keep them at home and not attend the workshop.
5) Arkki reserves the right to decline a child who appears to our coaches to be unwell or present flu-like symptoms and they will be required to be picked up promptly by their parents or guardians. In the event of such occurrence and upon the receipt of a medical certification, Arkki will issue full or pro-rated refund (if the child has participated in at least a day at the workshop), after 10% deduction for administration fee.