Question 1

Do I need to make a reservation once I've purchased a high tea set?

Accepted Answer

No, you don't need to. We'll allocate a table according to your registration details. Choose one of the 2 time slots - 2pm and 3.30pm. Due to overwhelming response for the 1st slot, you'll need to adhere to a 1.5hr dining time limit. We'll only hold your reservations for 15 mins (arrive by 2.15pm)

Question 2

Do I need to buy the Doggy High Tea set to attend the event?

Accepted Answer

No, it is not mandatory. However, we highly recommend buying at least one high tea set to take advantage of the exclusive perks that accompany the purchase:

1)10% discount on your dining bill for hoomans on the event day 
2) Receive a $12 RydeCoins  voucher (1st 50 customers)
3) A table reservation

Question 3

How to get to Chimi's Marina Bay?

Accepted Answer

1. By Taxi/Private Hire drop off:
One Marina Boulevard

2. By Car: 
Please do not park at NTUC Centre located at One Marina Boulevard. You may park your vehicle at the following carparks:
> Marina Bay open carpark located at 11 Marina Boulevard
> The Sail@Marina Bay

Question 4

How do I get my Rydecoins?

Accepted Answer

You'll receive your $12 RydeCoin voucher code via email by 28th July 2023. This $12 RydeCoins can be added to your wallet via the voucher code, and can be used to pay for RydePET and any Ryde services.

Question 5

Tell me more about Shasha Pets Bakery

Accepted Answer

A regal haven where pets indulge in exquisite treats fit for royalty. Born out of love for her pets, this brand was created with a clear purpose in mind to create exceptional treats for our furkids - aimed to transport them into a world of pure culinary bliss, where every bite is a taste of luxury.

Question 6

What are the treats made of?

Accepted Answer

1.Premium goat milk specially curated for pets
2. No additives, preservatives, and pigments
3. Rely on natural fruit and vegetable powders for vibrant colours such as pink (beetroot), green (spinach), yellow(pumpkin), purple (purple sweet potato) blue (butterfly pea), and brown (carob).

Question 7

What is the shelf life of the products?

Accepted Answer

For baked products, they are fresh for 3 days at room temperature and 7 days when refrigerated. Their dehydrated treats can last 2-3 weeks at room temperature and 1-2 months when refrigerated.

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