About this event:

Customer retention is crucial to growing your company. Not only is it an indicator of how successful you are at satisfying existing customers, retaining customers is also more cost-effective than acquiring new ones. But what are the best practices in customer retention, and how can they be effectively applied in today’s changing customer and business needs.

In this panel discussion titled “Engage and Retain: The Best Practices for Customer Retention,” to be held on December 10 from 2-3 pm SGT, join the founder of BukuKas (Beecash) Lorenzo Peracchione, Business head of Razorpay Vedanarayanan Vedantham, and vice president of marketing at CleverTap Malay Harsha as they share the strategies their companies have used to retain and engage their customers. Discover how you can increase your customers’ lifetime value while building amazing relationships with them and boosting your revenue.

What will be covered:

• The state of customer retention today
• The industry’s best practices and its future opportunities
• Common misconceptions and pitfalls
• Expected results that the techniques will bring
• How to adapt strategies over time

Agenda (50 mins.):

• Opening remarks: 5 mins,
• Panel discussion: 40 mins.
• Q&A: 15 mins.

Speakers:

• BukuKas (Beecash), Lorenzo Peracchione, Founder and COO, Indonesia
• Razorpay, Vedanarayanan Vedantham, Business Head, India
• CleverTap, Malay Harsha, VP Marketing

Why you shouldn’t miss the event:

• You get to learn expert tips on best customer retention tactics and methods.
• You will also learn ways to boost your customer lifetime value and revenue.
• You can forge connections with industry peers.
• You get the chance to ask your pressing questions to the panel of experts.

Only a few seats are available, so please RSVP on or before December 9, 2020.

By registering, you're giving your consent to receive marketing and promotional emails from Tech in Asia and its partners.

---

About Tech in Asia

Tech in Asia (TIA) is the largest English-language technology media company that focuses on Asia. From the latest news and hottest trends to the boldest startups and strongest titans, TIA covers everything tech in the region. The company aims to build Asia’s tech and startup community by bridging the gap between businesses and the information, talent, and connections they need.

About CleverTap

CleverTap is a mobile user engagement and analytics platform that enables startups, marketers, and developers to use the power of data and messaging to personalize customer experiences on mobile apps.

Today, thousands of marketers and developers worldwide use CleverTap to gain deep customer insights and improve user loyalty.