Essential Skills for Managing People Workshop in Krakow

Certificate: Course Completion Certificate

Language: English

Duration: 2 Days

Credits: 16

Course Delivery: Classroom

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Overview:

Our two-day Management Training Program is packed with engaging and hands-on activities, designed to equip new managers and supervisors with the core management skills essential for success. This course covers setting clear objectives, monitoring team performance, motivating employees, and mastering situational leadership. Each module includes interactive activities that allow participants to apply the concepts learned in real-time, making the training both effective and fun. The course wraps up with a practical role-play session that reinforces key management principles.

Key Learning Objectives

By the end of this course, participants will:

• Understand the key qualities and skills of an effective manager or supervisor
• Learn to set clear objectives and instructions to enhance performance
• Apply the principles of Management by Walking Around (MBWA) for better performance monitoring
• Implement methods for evaluating both quantifiable and behavioral staff objectives
• Provide constructive feedback to maintain performance standards
• Master the concept of situational leadership to adapt to various team needs
• Discover effective ways to motivate staff using proven management models

Agenda

• Module One: Introduction
• Module Two: Setting Direction
• Module Three: Monitoring Performance
• Module Four: Keeping Staff Motivated
• Module Five: Giving Feedback

Prerequisites
No formal prerequisites required.

Course Materials
You will receive a course manual, presentation slides, and additional reference materials.

Technical Requirements for eBooks

• Internet access for downloading the eBook
• Compatible devices (laptop, tablet, smartphone – no Kindle)
• Adobe DRM-supported software (e.g., Digital Editions, Bluefire Reader)

Target Audience

This program is perfect for business professionals, new managers, line managers, and supervisors looking to enhance their people management skills and improve team performance.

Certification:
Upon successful completion, You will receive a Mountskills Certificate of Completion.

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