Feedback Management Mastery: 1 Day Training in Chicago, IL
Overview
Group Discounts:
Save 10% when registering 3 or more participants
Save 15% when registering 10 or more participants
For more information on Venue address, reach out to "info@mangates.com"
About This Course
- Duration: 1 Full Day (8 Hours)
- Delivery Mode: Classroom (In-Person)
- Language: English
- Credits: 8 PDUs / Training Hours
- Certification: Course Completion Certificate
- Refreshments: Lunch, Snacks, and Beverages Provided
Course Overview
This immersive 1 Day training equips you with practical skills to build a culture of continuous, constructive feedback. You will learn structured feedback models such as SBI and COIN, techniques for performance conversations, methods for documenting feedback, and strategies for coaching employees through improvement cycles. The course emphasizes real-world conversations, communication refinement, and repeatable feedback practices that enhance team performance and strengthen workplace trust.
Learning Objectives
By the end of this course, you will be able to:
- Deliver structured feedback using proven models
- Handle performance conversations with confidence
- Document feedback clearly and professionally
- Use communication techniques that reduce defensiveness
- Create improvement plans and follow-up cycles
- Strengthen trust and collaboration through constructive feedback
- Build a consistent feedback culture in your team
Target Audience
- Leaders and supervisors
- HR teams
- Managers responsible for team performance
- Professionals handling feedback-driven roles
Why Choose This Course?
This course is built on real workplace scenarios and proven communication frameworks. Your trainer brings expertise in performance management, behavioral coaching, and team development. The session blends models, practice conversations, documentation tools, and culture-building strategies to ensure you walk away with skills you can apply immediately.
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Our Royalty Referral Program
Know a team or professional who could benefit from our workshops? Refer them and earn attractive royalties for every successful registration.
For royalty-related queries, contact orders@mangates.com
Want to train your entire team?
We provide customized in-house programs designed for managers, HR teams, and leadership groups. Content can be tailored to your industry, performance requirements, and team dynamics. Sessions can be delivered on-site or off-site with real examples from your organizational environment.
📧 Contact us today to schedule a customized in-house session: corporate@mangates.com
Good to know
Highlights
- ages 18+
- In person
- Paid parking
Refund Policy
Location
Regus - Chicago - 111 W. Jackson
111 W. Jackson Suite 1700
Ph No +1 469 666 9332 Chicago, IL 60604
How do you want to get there?
Module 1: Foundations of Effective Feedback
• Understand the purpose and impact of structured feedback • Identify barriers to giving and receiving feedback • Build confidence in delivering constructive messages • Icebreaker
Module 2: Mastering Feedback Models (SBI, COIN)
• Apply Situation–Behavior–Impact (SBI) framework • Use COIN for clarity, objectivity, and actionable guidance • Select the right model for different feedback situations • Case Study
Module 3: Conducting Performance Conversations
• Navigate difficult conversations with professionalism • Strengthen listening, questioning, and clarity • Maintain balance between appreciation and improvement • Role Play
Frequently asked questions
Organized by
Mangates
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