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Overview

The global COVID-19 pandemic has caused unprecedented disruptions to the overall economy, including a 2-month lockdown within Singapore where businesses essentially ceased. Within the built environment, the facilities management sector was also impacted considerably; from dealing with shortages of manual labour due to lockdown of foreign worker dormitories, to additional cleaning and disinfection frequencies to minimize risks of cross-contamination and scaling down of preventive maintenance schedules to save costs.

As we move into the recovery phase, there has been greater emphasis on technology adoption and increased productivity, and the market gradually shifts from headcount-based to performance-based contracting with the intention of keeping facilities management expenditures in check. Does technology adoption and performance-based contracting automatically generate cost savings?

In this course, we will examine the current and emerging trends of the facilities management market and how to plan for future contract from both the service buyer and provider’s perspective.

Learning objectives

• Facilities management cost drivers
• Performance Based Contracting analysis
• Evaluating the two biggest cost drivers in FM: security and cleaning services
• FM technologies adoption options
• Single Service vs Integrated FM contract model

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FAQs

How can I contact the organiser with any questions?

Should you required further information regarding this event, please don't hesitate to contact us at sea@rics.org or at +65 6812 8173.

Reschedule or cancellation of event

Should the participant(s) be unable to attend, a substitute delegate is always welcome. Full substitution communicated in writing is allowed up to 72 hours before the event first commences and is only accepted after RICS's acknowledgment. Please note that there will be no refund or cancellation upon registration.

If you are residing outside the city or country where the event is held, kindly arrange your travel and accommodation only after receiving an email from RICS with further details nearer to event.

RICS reserves the right to cancel or reschedule the event at our discretion. We will do our best to email all attendees as soon as possible, should this occur. Should a reschedule or cancellation occur, RICS will not be responsible for any costs, damages or expenses (i.e. travel) etc. that you may suffer or incur.