FROM CHAOS TO CULTURE: HOW SMES BUILD ACCOUNTABILITY WITHOUT MICROMANAGING

The SME Industry Talk Series presents People First: Culture, Conflict and Continuity in Entrepreneurship, featuring Ms. Chrysalle Ho Li Yien, Director of White Space Design, and Mr. Mak Kum Shi, Chair of the Academy and Training Development Bureau, SME Association of Malaysia.

This session — From Chaos to Culture: How SMEs Build Accountability Without Micromanaging — explores how company culture can make or break a business. Learn how to define core values, turn them into meaningful rituals, and avoid “culture debt” that slows growth.

Dive into real case studies, discover tools to keep teams aligned, and master the art of building accountability without micromanaging — because great culture doesn’t just happen, it’s built intentionally.

📅 Tuesday, 4 November 2025

🕙 10:00 AM – 11:30 AM

📍 E8.07, Block E, Taylor’s University Lakeside Campus