From Hype to Hire: How DKSH Scaled Recruitment with AI and Automation

From Hype to Hire: How DKSH Scaled Recruitment with AI and Automation

In the rapidly evolving recruitment landscape, AI and automation promise transformative results—but turning that promise into reality requires more than just technology.

Join Adeline Foo, Global Head of Talent Acquisition at DKSH and Zhenlin Ong, Client Success Director at Paradox, for an inside look at how DKSH is leveraging recruitment automation to drive impact, scalability, and a human-centered experience.

Get practical, behind-the-scenes insights into:

1. Understand the importance of adopting solutions like AI and Automation in HR (specifically Recruitment)

2. Learn how to implement Recruitment Automation

3. Explore real-world examples and metrics from DKSH’s journey to scale recruitment with AI and automation

Adeline Foo is a global talent acquisition leader with deep expertise in transforming recruitment through technology and data. As Global Head of Talent Acquisition at DKSH, she leads global hiring strategies across 36 markets and is at the forefront of integrating AI and analytics into the talent lifecycle.

Under her leadership, DKSH has piloted AI-driven recruitment tools like Paradox and CVs Prioritization using large language model, launched a global TA analytics scorecard, and implemented SuccessFactors across regions—standardizing processes while improving speed and candidate quality. She also championed DKSH’s employer branding transformation, having secure “Great Place to Work” certification in more than 10 countries.

With over 20 years of experience bridging executive search and in-house HR leadership, Adeline offers a forward-thinking perspective on how AI and human insight can work together to shape the future of hiring.

Zhenlin loves solving puzzles for clients so that they can free people up to spend time with people, not software. She leads Paradox's Asia Pacific Client Success team to help Recruiters realise this potential.

Zhenlin brings solutions to life through her expansive experience in the HR and HR Tech space spanning L&D, Performance Management, Benefits, Payroll and HR BPO. Always seeking best in class HR technology and with the passion to find ways to add real value for HR practitioners, Zhenlin has led her teams past and present with the mantra of striving for progress over perfection.