Front Desk Upselling

Master the Art of Upselling – Boost Revenue with Confidence!

Unlock the power of upselling and drive incremental revenue with this dynamic 1.5-day training workshop. Designed for sales professionals, this hands-on program teaches a proven 4-step framework to identify upsell opportunities, tailor high-value offers, and close deals with confidence.

Key Takeaways:

• Spot real-time upsell opportunities in customer interactions
• Apply a structured 4-step method to position upgrades persuasively
• Decode body language cues to gauge buyer readiness
• Master confident closing techniques for higher conversions
• Overcome objections with empathy and tactical responses

Packed with actionable strategies, this workshop transforms hesitant sellers into upselling experts. Whether in hotels, resorts, serviced suites, or retail, gain the skills to maximize revenue while enhancing customer satisfaction. Enroll now to elevate your sales game!

Details:

9-10 September 2025

9th September: 9am - 5pm

10th September: 9am - 12:30pm

Address:

Villa Marie

Level 4

Artyzen Singapore

9 Cuscaden Rd, Singapore 249719

Terms and Conditions

By registering and attending, you agree to be bound by these terms.

• Participant Conduct: The organisers the right to remove any participant from the class or workshop who is disruptive, engages in inappropriate behavior, or violates the spirit of a positive learning environment. In such cases, no refund will be provided.
• Postponement or Cancellation: In the event that a class or workshop needs to be postponed or canceled due to unforeseen circumstances (e.g., trainer illness, technical issues, insufficient registrations), the organisers will either reschedule the engagement or offer a full refund to all registered participants. The organisers will endeavor to provide as much notice as possible.
• No Unauthorized Recording: Participants are strictly prohibited from making any audio, video, or photographic recordings of the class or workshop, including but not limited to presentations, discussions, and exercises, without the express prior written approval of the organisers.
• Intellectual Property: All materials provided during the engagement, including but not limited to slides, handouts, exercises, and proprietary methodologies, are the intellectual property of the organisers. These materials are for the participant's personal use only and may not be reproduced, distributed, or used for commercial purposes without prior written consent.
• Limitation of Liability: The organisers shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or goodwill, arising from your participation in our engagements, except where such exclusion or limitation is prohibited by law. Our total liability will be limited to the amount paid for the specific engagement.