Question 1

I'm a GINLEE member, can I earn loyalty points?

Accepted Answer

No points will be awarded for purchases at archive sale.

Question 2

Will there be new items every day?

Accepted Answer

Yes, we’ve allocated different items for each day, ensuring fresh selections throughout the event.

Question 3

Can I return or exchange items bought at the archive sale?

Accepted Answer

All sales are final. Unfortunately, no returns or exchanges are allowed on archive sale items.

Question 4

Can I try items on before purchasing?

Accepted Answer

Yes, fitting rooms will be available with a limit of 5 pieces per try-on. Trying on items outside of the fitting rooms or in toilets is strictly not allowed. Please be considerate and avoid holding on to pieces you do not intend to purchase, so others can browse freely.

Question 5

Will bags be provided?

Accepted Answer

We encourage you to bring your own reusable bag as no paper bags will be provided.

Question 6

Are there any sizing options available?

Accepted Answer

Most sample items come in limited sizes—often just one per style—so availability will vary. We recommend coming early for the best selection.

Question 7

Can I reserve items in advance?

Accepted Answer

To keep things fair for all attendees, we do not allow advance reservations or holds on any items.

Question 8

Will regular collection items be available at the sale?

Accepted Answer

No, the archive sale is exclusively for past-season pieces, samples, and archival items. Our current collection will not be included.

GINLEE ARCHIVE SALE (18-20 SEP)

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