Accelerating Digital Transformation and Innovation: Helping Government in Post-Pandemic Recovery and Resilience

There are moments in time that shape generations – the generation who harnessed electricity; the generation who saw humans walk on the Moon; the generation who switched on the internet. Moments driven by science.

Dr Larry Marshall, CEO, CSIRO

COVID-19 has brought about seismic changes in our world. From the Australian bushfires to the volcanic eruption in the Philippines, we saw it all.

This is our moment, the moment that would usher in a new era of governance and ever-lasting change. And what is better than technology, our handmaiden, our trusted ally to bring about that change.

We’re at a moment in time where we are witnessing the transformations that felt undoable previously. We saw 2 years of digital transformation in 2 months.

In responding to this crisis, governments have been struggling to minimise associated negative impacts and ensure the continued delivery of critical national infrastructure. The COVID-19 crisis has drawn attention to the tools and technologies that governments need to have to protect their citizens and enterprises.

The Singapore government is looking to fuel the adoption of digital technologies and help businesses recover from the COVID-19 pandemic.

At the same time, the public sector's ICT deployment endeavours the development of new digital tools to respond to COVID-19 as well as digital services that support citizens and businesses. The government's ICT expenditure is facilitating the development of systems running on the cloud and the use of data analytics, artificial intelligence (AI), and sensors within its sector. It also would be looking to drive the modernisation of government ICT infrastructure.

Public sector agencies require a multifaceted approach, including the ability to quickly integrate new data, make accurate, multilevel forecasts, and provide data-driven insights for policymakers.

Now, that the road to recovery has begun, does the public sector has what they need to respond effectively, recover quickly, rebound efficiently, and reimagine the future which is critical to national interests?

Technology can be a boon if governments and enterprises prepare and adapt. The pandemic has pushed governments to an inflection point where embracing technology is no longer an option but a necessity. With the right investments in digital technologies, the public sector can take the crisis as an opportunity to build for the future.

Harnessing advanced analytics to emerge stronger post COVID-19 

Governments are at the heart of the response to COVID-19. The pandemic’s nature necessitates action on multiple fronts, not just public health measures to prevent the spread of the virus but also efforts to cushion the economic effects on households and firms.

Public sector agencies struggle to unlock the value of their data due to outdated legacy systems and limited analytics capabilities – being data-rich but insight poor. And they often grapple with the associated, yet unnecessary, challenges of big data – high costs, poor data quality, and inconsistent data sources and formats – without experiencing any of the enticing benefits.

We have many lessons to draw from the events of COVID-19 but perhaps one of the most critical is the importance of being able to use data to prepare for potential scenarios and inform our decision making.

As the world prepares for ‘the new normal’ post-pandemic, and all the economic, social, and political question marks that loom above it, many are looking to the tools of data science to continue to help us inform our trajectory. Advanced data science, and the technology it powers, is rapidly becoming an essential component of nearly every industry in both the public and private sectors.

Digital Government must go beyond digitising processes and offering government services online. These are essential digital plumbing to raise productivity and bring convenience to citizens. But much more needs to be done to fully harness the game-changing potential of digital technologies—to bring data and AI into the heart of government.

OpenGov Asia is pleased to invite you to our exclusive Public Sector Innovation Day aimed at imparting knowledge on how public sector agencies can accelerate digital transformation and innovation to emerge stronger post-pandemic.

This session serves as a great peer-to-peer learning platform to gain insights and practical solutions to understand the value of cutting edge technologies available to make better, faster, and more cost-effective, data-driven decisions that make a difference in the lives of the citizens.

We will be discussing:

• Apply real-world AI & analytics applications to provide exceptional citizen services more cost-effectively, and to make timely, data-driven decisions for better outcomes
• Revolutionising government efficiency, saving hundreds or even thousands of work hours, and freeing up limited resources to focus on other critical issues
• Best practices and case studies in advanced analytics, AI, and machine learning to provide citizens with better benefits and services at a lower cost
• Improving program efficiency and effectiveness by using AI to automate repetitive and complex tasks
• Use of data and intelligent analytics to improve situational awareness for real-time decision making
• Establishing robust data governance with a consistent set of policies and processes that ensures data’s conformity with established policies and regulatory standards

• Upskilling and reskilling the workforce to effectively make use of these game-changing technologies

WHO SHOULD ATTEND

• Chief Information Officers

• Chief Innovation Officers

• Chief Data Officers

• Chief Digital Officers

• Chief Technology Officers

• Chief Transformation Officers

• Directors/Heads - IT, Data, Digital, Infra, Innovation, Transformation