While customers will continue to be important, it is without a doubt that a company's greatest asset is actually its employees! Are you doing enough for your employees? Do you know how they feel towards the company and its practices?

In this interactive webinar, learn from the experts how you can use the Empathy Toolkit to know your employees better, improve your company culture and become more successful.

Also, learn more about available support schemes for SMEs to improve their businesses using design thinking!

What you will learn:

• 3T Empathy Toolkit - Trigger, Tales & Truth

Programme Outline:

• Power of Empathy
• Introducing The Empathy Toolkit with 2 Successful Local Business Cases
• How to Embrace Empathy in Your Company
• Useful Schemes for SMEs
• Sharing of Survey Results & Analysis
• Q&A

This session is suitable for:

• Business owners & entrepreneurs who want to build a people-centric culture in their companies
• HR & Organisational Development practitioners
• Team leaders & their members who would like to apply a needs-driven approach to their projects

Help us with a Quick Survey!

The registration form will include one question to help us find out which aspect of employee experience your company would be most keen to improve upon! Depending on the results, we will share more about that aspect that you have voted for.

About The Curious People Solutions (TCPS Pte Ltd)

The Curious People Solutions is a homegrown innovation agency specialising in business design. Led by two consultants who were trained and certified by Rotman School of Management to practise, facilitate and teach Roger Martin’s famous concept on Business Design Thinking to SMEs and government agencies on a commercial and educational level.

1. Ken Kwan (Founding Partner) : He is currently also an adjunct lecturer at Curtin University and the London School of Economics on market research, statistics for business and management sciences. Prior to that, Ken was a full-time lecturer at Singapore Polytechnic where he developed and taught subjects specialising in Statistics and Business Design Thinking. Ken started his career in the finance sector with Deutsche Bank Singapore.

2. Alfred Chen (Founding Partner): He is currently also teaching academia, management, staff, and students at the Nanyang Technological University on Design Thinking, Service Innovation, and Experience Design. Prior to that he lectured at Singapore Polytechnic where he developed and taught subjects in Tourism, and Business Design Thinking. Alfred started his career as a Market Research Analyst with The Ritz-Carlton Hotel Company.