Introductory Practical Soft Skills

Soft skills can be defined as personal attributes or competencies that enable one to interact harmoniously and effectively with other people. When you have these skills, you are bound to succeed in your work. They can also be called people skills. They are quite different from the hard skills that are directly relevant to the job you do.

No matter the job you do, you need some soft skills. You need to get along with other people who you interact with, including co-workers, vendors, customers, and managers. Employers want candidates who can interact with others effectively. Since the skills are difficult to teach, employers want to know that the candidates already have these skills.

Course Outline

1. Communications Skills
2. Conflict Management
3. Problem-solving
4. Time Management
5. Positive Attitude

Course Objectives

To equip participants with essential soft skills, people interaction skills and basic business etiquette to remain relevant and accepted in today's workforce.

Note: Participants can proceed to learn the full Practical Soft Skills Training Course that offers opportunities to be placed in many different types of jobs upon successful completion of the full course.

Who should attend this course?

• All Staff Within An Organisation
• Managers
• Team Leaders
• Executives
• Assistants
• Officers
• Secretaries

Benefits of Soft Skills Training

• Start communicating effectively
• Have strong leadership qualities
• Improve your problem solving skills
• Enhanced critical and creative thinking
• Better teamwork
• Improved productivity