ISO 9001: 2015 Internal Auditor Training

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This online course provides the training necessary for company staff to serve as ISO 9001:2015 auditors.

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This course is designed for individuals responsible for managing an audit program for ISO 9001:2015, internal auditors, Quality Managers, Quality Assurance engineers, or anyone seeking to learn the process-based, metrics-driven audit process.


Overview of ISO 9001:2015 Quality Management

  • Introduction to the ISO 9001 Standard
  • Major Changes in ISO 9001:2015
  • Benefits of ISO 9001 Certification
  • Annex SL
  • Exclusions and Scope of the Quality Management System

ISO 9001:2015 Quality Management Principles

  • The Quality Management Principles
  • Quality Management Principles as Foundation of ISO 9001:2015

Process Approach

  • What is a Process in ISO 9001?
  • Managing Interrelated Processes
  • The Plan-Do-Check-Act Cycle
  • Practical Application of the Plan-Do-Check-Act Cycle

ISO 9001:2015 Terminology and Concepts

  • ISO 9001:2015 Vocabulary
  • ISO 9001:2015 Concepts

Overview of ISO 9001:2015 Clauses

  • Context of the Organization
  • Leadership
  • Planning
  • Support
  • Operation
  • Performance Evaluation
  • Improvement

Documented Information and ISO 9001:2015 Implementation

  • Documented Information
  • Records
  • Contents of the Quality Manual
  • Document Management
  • Implementing an ISO 9001 System
  • Updating an ISO 9001 System

ISO 9001:2015 Audit Records

  • Audit Reports
  • Record Keeping

Implementation of an Internal Audit Program

  • Collection and Verification of Information
  • Non-compliances
  • Recommendations

ISO 9001:2015 Audit Records

  • Audit Reports
  • Record Keeping

** Participants will develop a personal action plan and apply learned skills in the workplace .

This outline is an overview of what we generally intend to cover in our training; however specific items (topics) that are actually discussed in training may vary per location. It is the desire of the instructor and the policy of Global Infoskills Sdn. Bhd. to focus on meeting the objectives of the participants who registered for the training, rather than going through a course outline systematically.

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Organizer Global Infoskills Sdn. Bhd.

Organizer of ISO 9001: 2015 Internal Auditor Training

Global Infoskills Sdn. Bhd.

Suite 725&727,Block B2, Level 7, Leisure Commerce Square, No.9, Jalan PJS 8/9, 46150 Petaling Jaya, Selangor Darul Ehsan, Malaysia.

Tel: 03-7877 7692 Mobile: 012-7717692/018-7767694

Fax: 03-74966790 WhatsApp Group: 012-6177693

GLOBAL INFOSKILLS SDN BHD (GISB) is a diversified training and consultant company, specializing in corporate training, as well as personal development training, and is focused on improving people’s skills through training and consultancy. GISB, founded in 2006, has been fast growing and is expected to expand ambitiously with upcoming projects in established bases.

Our VISION is to be a global one stop training solutions company.

Our MISSION is to provide excellent and high quality professional services to serve the market demand and cater to the special needs of our customers, whilst keeping your cost affordable.

Our STRATEGY is to achieve our mission by ensuring comprehensiveness, quality and reliability, relevance and practicality in the range of services and products that we offer.

Our VALUES are: Have a “can-do” attitude and drive to get the job done. We are committed to enhancing the lives of our team members by continually striving for excellence in all that we do. Lifelong learning allows us to continuously adapt to our ever changing business world.

To OUR CUSTOMERS, we value each one of them, and commit ourselves to actively improve our services and products, which among others include Soft skills Courses, IT Courses, Technical Courses and Quality Courses. We also offer services for highly customized environment by designing, developing and delivering a comprehensive course structure, tailored to suit the needs of our clients. This is done by our highly professional team, comprising qualified trainers and consultants, who are equipped with the necessary skills and knowledge to ensure that our clients get the most valuable and outstanding services.

In structuring and outlining our training programmes, it is our utmost priority to maintain the level of comfort and satisfaction of our loyal customers. Not only do we keep in mind quality programmes, we also look into our facility and resources to ensure that our clients get “first class” and “value for money” services.

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