Contact Rachel at 83110271 or email to rachellip@ola.sg for more information and registration.

Course Overview

Are you leading a team of people who are more experienced than you? Do you hope to push for healthy changes within your team but are not sure how and where to start?

Whether you are leading a small team or multiple teams, becoming an effective leader is possible if you can appreciate the science and be shown the way early in your leadership journey. By developing your leadership skills, you will be better able to motivate your team to perform, build trust and competence, rather than constantly firefighting.

After the workshop, you will be able to:

• appreciate the roles and functions of a supervisor
• understand the critical success factors to having and sustaining a high performing team
• apply the coaching model to facilitate workplace learning and change
• use basic problem solving model to plan and prioritise workplace changes

Course Outline

What does being a supervisor mean?

– Understand the change in roles and responsibilities of a supervisor

– Common challenges faced upon taking up the role

– Importance of lifelong learning for a supervisor

Leadership Styles

– Understand the different types of leadership styles

– Understand the different types of personalities

– Appreciate the qualities of a successful leader

Working through others

– Understand the different types of motivation based on Maslow’s Hierarchy of Needs

– Steps to creating a motivating environment

– Creating synergies in teams

Sustaining high performing teams

– Aspects of the onboarding process

– The Commitment Curve

– Managing performance

Coaching for change

– The GROW Coaching Model

– Managing change

– The Dialogue Model

– The Consequences and Benefits Matrix

Getting the problems solved

– Understand and appreciate The Problem Solving Model

– Explore the techniques of using The Problem Solving Toolkit

– Prioritising problems

Making the right decisions

– Understand the different types of decisions

– Develop decision-making skills

– Understand and avoid decision-making traps

Who should attend?

Supervisors, team leaders and assistant managers who aspire to be more effective leaders.

Methodology

A combination of lectures, experiential activities, group discussions and role plays will be used to impart and reinforce the concepts.

Course Timing: 9am to 6pm (2 days)

Course Schedule: 29 to 30 Oct 2019

Course Fees: S$759.70 (Inclusive of GST)

Course Fee Funding: SkillsFuture Credit up to $500 and Skills Development Fund (for companies)

Course Venue: 190 Toa Payoh Lorong 6 #02-514

For registration and enquiry please call Rachel at 83110271 or email to rachellip@ola.sg

Mode of Payment: Cash / Cheque / NETS / PayNow / Telegraphic Transfer