Managing Conflict in the Workplace

For over a century, Dale Carnegie has been improving individual and business performance around the world. In Singapore, we have been a trusted partner in professional people development and training solutions for over sixty years. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within.At Dale Carnegie of Singapore, our professional training courses show people how to communicate in a way that draws others in so they can form closer, more rewarding relationships in their personal and professional lives, resulting in more opportunities to make meaningful contributions in the places that matter most.1 Harbourfront Avenue #13-03 Keppel Bay Tower Singapore 098632Email: info.sg@dalecarnegie.com.sgPhone: (65) 6220 3836

Dale Carnegie of Singapore

In a perfect world, unicorns would roam the woods,  chocolate would have no calories and there would be no conflict.

Sadly, the world is not perfect, and managers are required to be skilled in managing conflicts between associates, subordinates, and even their own peers. By listening empathetically, asking pertinent questions, evaluating the personalities involved, and determining the appropriate level of intervention, a good manager can become adept in managing conflict and resolve the strife without ever having to draw his sword.Class Format3-hour workshopWhat you’ll learnThis live online training course on team conflict resolution strategies will teach you to diagnose adverse situations in the workplace before it intensifies, apply appropriate conflict resolution techniques to specific situations, and remain steadfast under fire. The work of conflict resolution starts with the manager, and being able to figure out the root causes of these conflict while remaining cool, calm and collected during these situations.Learn to recognize your own anger triggers and ways to address them confidently. An effective manager is able to insert himself into the conflict situation and address each party while staying positive. The manager should also be able to analyze methods for resolving conflict that leave valuable relationships unscathed.Why you want to learn itConflict is usually the result of opposing viewpoints, but if you consider it as a natural sharing of ideas, it can be beneficial. With a clear understanding of the issues and the personalities involved, a good manager can resolve a conflict quickly and effectively. A happy workplace is a healthy workplace!How it will help youIf conflict can be resolved before it’s ever given the opportunity to escalate, then productivity will flourish and morale will remain high. Prompt and efficient conflict management has a positive effect on the bottom line. And of course, it’s always nice to avoid bloodshed.Click <a href="https://dalecarnegie.com.sg/course/managing_conflict_in_the_workplace/?fbclid=IwAR23cWIAk38rH-0lk4TRwxsDilmlJZjPZlNZPRQhcdmbea-83CTq8QTLVqg" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">here </a>to register.Click <a href="https://dalecarnegie.com.sg/course/managing_conflict_in_the_workplace/?fbclid=IwAR23cWIAk38rH-0lk4TRwxsDilmlJZjPZlNZPRQhcdmbea-83CTq8QTLVqg" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">here </a>to find out more.To find out more about how we can support you in your learning journey, click here.You can also leave us a message here so that we can get in touch with you as soon as we can. You may also give us a call at (65) 6220 3836

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Managing Conflict in the Workplace

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Managing Conflict in the Workplace

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