What Does Mount Skills provide me on the day of the course?

We provide Course Materials, Lunch, Beverages and Course Completion Certificate.

If I cancel my Enrollment, how can I claim my Refund?

You can request a refund by sending an email to eventbrite@mountskills.com and within 7-14 working days you get your money back.

How do I enroll in a course?

You can reach us at eventbrite@mountskills.com

Is the course available online or in-person?

We host the training through both the platform, Online and Classroom. The virtual training option can be chosen by busy professionals.

What is the duration of the course?

The duration of the training is 16 hours. The training will run from 9 AM to 5 PM.

Do you provide group discount?

Yes, we do provide great discount for the group registration. To enquire, reach us at eventbrite@mountskills.com.

Will I receive a certificate upon completion of the training?

Once you complete the training, you will receive a globally recognized Course Completion Certificate.

Can I switch my registration to different course if required?

Yes. You can switch your registration to a different course with a week prior notice.

Are your instructors are qualified and certified?

Our subject matter experts are from relevant industries and are certified.

How many credits will I be eligible for?

You will be credited with 16 PDUs on completion of this training.

Multiple dates

Managing People 2 Days Training

By Mount Skills

Get ready to level up your people management skills in this 2-day training session - it's going to be epic!

Location

For venue details reach us at eventbrite@mountskills.com

PH: +1 469 666 9332 Washington, DC 20036

Agenda

Module One: Introduction:

● The Four Management Fundamentals ● What is your job? ● The Perfect Manager – Activity ● The Perfect Employee -- Activity

Module Two: Setting Direction:

● The Management Cycle. ● Situational Leadership. ● Goals and Direction Setting. ● SMART goals and making the intangible tangible.

Module Three: Monitoring Performance:

● Monitoring performance against quantifiable objectives. ● Monitoring performance against behavioral objectives. ● Management by walking around – MBWA. ● “You get what you inspect” – activity.

Module Four: Keeping Staff Motivated:

● What motivates us? ● Maslow’s hierarchy of needs. ● Frederick Herzberg’s motivational model. ● Skill vs Will Matrix.

Module Five: Keeping Staff Motivated:

● Positive and negative feedback. ● BEF formula for constructive feedback. ● Forum theater interactive role play and case study.

Good to know

Highlights

In person

Refund Policy

Refunds up to 7 days before event

About this event

Business • Educators

Certificate: Course Completion Certificate

Language: English

Duration: 2 Days

Credits: 16

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Course Overview:

Packed with fun, hands-on activities, this two-day program will help you teach your class four core management fundamentals that are essential for each new line manager and supervisor. From setting clear objectives to monitoring performance to motivating your team, situational leadership, and more, the program helps you teach key management concepts with a fun practice activity in each module to help you apply the concepts learned in a fun interactive manner. Additionally, as a wrap-up, participants get to practice what was learned in a skill practice role-play activity as a practical review.

Target Audience:

People managers – line managers- supervisors

Learning Objectives:

After completing this course, delegates will be able to:

Identify the personal qualities and skills of an effective manager/supervisor.
Recognize the importance of setting clear objectives and instructions to facilitate good performance.
Understand and implement the principle of MBWA (Management By Walking Around) to ensure that standards are maintained through effective performance monitoring.
Identify methods for monitoring staff’s performance against both quantifiable as well as behavioral objectives.
Understand the importance of constructive feedback in maintaining performance standards.
Understand the key concept of situational leadership.
Identify ways to motivate staff in the workplace.

Prerequisites:

There are no formal prerequisites.

Course Materials:

Students will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM-supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Certification:

Once after the training, you receive a course completion certificate from the Academy for Pros.

Organized by

Mount Skills

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