Managing People 2 Days Training

Certificate: Course Completion Certificate

Language: English

Duration: 2 Days

Credits: 16

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Course Overview:

Packed with fun, hands-on activities, this two-day program will help you teach your class four core management fundamentals that are essential for each new line manager and supervisor. From setting clear objectives to monitoring performance to motivating your team, situational leadership, and more, the program helps you teach key management concepts with a fun practice activity in each module to help you apply the concepts learned in a fun interactive manner. Additionally, as a wrap-up, participants get to practice what was learned in a skill practice role-play activity as a practical review.

Target Audience:

People managers – line managers- supervisors

Learning Objectives:

After completing this course, delegates will be able to:

• Identify the personal qualities and skills of an effective manager/supervisor.
• Recognize the importance of setting clear objectives and instructions to facilitate good performance.
• Understand and implement the principle of MBWA (Management By Walking Around) to ensure that standards are maintained through effective performance monitoring.
• Identify methods for monitoring staff’s performance against both quantifiable as well as behavioral objectives.
• Understand the importance of constructive feedback in maintaining performance standards.
• Understand the key concept of situational leadership.
• Identify ways to motivate staff in the workplace.

Prerequisites:

There are no formal prerequisites.

Course Materials:

Students will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM-supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Certification:

Once after the training, you receive a course completion certificate from the Academy for Pros.