Managing Poor Performing Workers: Tools and Methods for Improvements

PRAXIS SKILLS TRAINING & CONSULTANCY

This 2-day  workshop shall guide you to assess the poor performers and provide solutions to improve their performances.

<h2> Introduction	</h2>You have an employee who is not turning in work of an acceptable quality or regularly turns in late work. Regular and frequent communication is important with all employees, but it is especially important when dealing with a possible performance problem. Ongoing communication between the supervisor and the employee should ensure that there is a common understanding of how the supervisor views the work being produced. While there may be disagreement, there should be no surprises.

<h2>Who will benefit from the course?</h2>This course is of value to managers, supervisors, executives and line leaders who handle the following:•	Poor performing workers o	Attitude problems o	Habitual poor performers o	Low skill workers o	Saboteurs•	Aggressive and angry and workers•	Hostile communicators •	Conflict with colleagues and other departments•	Aggressive and hostile behaviour from senior colleagues and management•	Defensive and angry reactions from team members when reviewing performance•	Continual negativity from colleagues and project team<h3></h3>

<h2>Course Outline for Managing Poor Performing Worker</h2>•	Who are the poor performers?o	Performance check sheet o	Differentiating the types of poor performers 	Once a while 	Habitual 	Addicted 	Lack of skills and knowledgeActivity: Brainstorming session to detect the poor performers using •	Identifying the risk of poor performerso	Gathering the past performance records o	Analyze the strengths and weaknesseso	Zooming into attitude issueso	Prepare the risk assessment reportActivity: Develop report templates for easy references•	Assessing the poor performers skills using 9-Grid Modelo	Work competency assessment o	Work attitude assessment Activity: Case analysis to determine the competency gap•	Profile the poor performers using Language and Behavior (LAB) Profiling Techniqueo	Assess the subordinate’s profileo	Determine the nature of worko	Determine the gap o	Make adjustments in giving feedback and assigning tasks Activity: Case study to apply the LAB technique•	Managing poor performers with skill gapso	Training 	Technical 	Non-technicalo	Supervision 	Use monitoring tools •	RASIC Chart •	8-D methods •	Root cause analysisActivity: Apply the RASIC chart to track the non-performerso	Coaching 	Develop coaching plan •	List the current job requirements •	Identify on the job coaching •	Set the milestones •	Set time frames •	Communicate resultsActivity: Coaching Game•	Managing poor performers with attitude problems o	Informal approach 	Counseling 	Set benchmark 	Apply questioning techniquesActivity: Role play dealing with poor performerso	Formal approach 	Preparing for a formal meeting 	Conducting the formal meetingsActivity: Solve IR real poor performer case•	Applying Emotional Intelligence in dealing with poor performers o	How to accurately perceive emotionso	Use emotions to facilitate thinkingo	Understand emotional meaningso	Manage emotionsActivity: Case Discussion<h3>Methodology (Remote Online Training) </h3>Lecture, role play, games, case analysis, and other practical exercises.<h3>Who should attend?</h3>Managers, supervisors, line leaders and any other employees with staff reporting to them,<h3>Duration</h3>Two-day<h3>Investment</h3>RM400 per day per person inclusive of e-materials, e-certificate and trainer’s professional fees. The fee is claimable from SBL Khas, terms apply. <h3>Contact</h3>Lela.M+6012-530 7810leladevi@yahoo.comwww.praxiskills.com

Our {communityGuidelinesLink} describe the sort of content we prohibit on Eventbrite. If you suspect an event may be in violation, you can report it to us so we can investigate.

To report other categories of prohibited or illegal content, submit {link}

Managing Poor Performing Workers: Tools and Methods for Improvements

More events from PRAXIS SKILLS TRAINING & CONSULTANCY

Follow organizers to get events picked for you

Managing Poor Performing Workers: Tools and Methods for Improvements

More events from PRAXIS SKILLS TRAINING & CONSULTANCY

Follow organizers to get events picked for you

You might also like...

Browse more events with different dates, prices, and formats to find your next great experience.