Monday, June 9

Master 10 Soft Skills for Success - 1 Day Workshop in Springfield, MA

Master 10 key soft skills in 1 day to boost communication, confidence, teamwork & adaptability for career & personal growth.

By Mangates

Select date and time

Monday, June 9 · 9am - 5pm EDT

Location

Regus

1500 Main Street 8th Floor +1 469 666 9332 Springfield, MA 01115

Refund Policy

Refunds up to 7 days before event

Agenda

Introduction to Soft Skills

● Understanding Soft Skills ● Emotional Intelligence & Empathy ● Professionalism & Personal Traits ● Case Study & Review

Communication Skills

● Verbal & Non-Verbal Techniques ● Active Listening ● Honesty & Openness ● Case Study & Review

Teamwork

● Role Identification & Collaboration ● Understanding Team Dynamics ● Building Flow in Teams ● Case Study & Review

Problem Solving

● Problem Identification & Analysis ● Generating and Evaluating Solutions ● Implementation & Feedback ● Case Study & Review

Time Management

● Scheduling & Prioritization ● Managing Distractions ● Myths About Multitasking ● Case Study & Review

Attitude and Work Ethic

● Motivation & Purpose ● Building Trust & Caring ● Recognizing Work as Reward ● Case Study & Review

Adaptability & Flexibility

● Overcoming Resistance to Change ● Managing People & Processes Effectively ● Demonstrating Adaptability ● Case Study & Review

Self-Confidence

● Traits & Self-Assessment ● Confidence Building Techniques ● Empowering Others ● Case Study & Review

Learning from Criticism

● Receiving Feedback Positively ● Reflecting & Growing ● Clearing Misunderstandings ● Case Study & Review

Networking

● Understanding Needs & Interests ● Building Genuine Connections ● Knowing When to Step Back ● Case Study & Review

Conclusion

● Key Takeaways & Best Practices ● Action Planning ● Course Evaluation

About this event

Event lasts 8 hours

Certificate: Course Completion Certificate | Duration: 8 Hours

Delivery Mode: In-house/Classroom/Online

Language: English | Credits: 8

Snacks, beverages, and lunch will be provided during the session.

Course Overview:

Soft skills are the often-overlooked yet vital abilities that define how we connect, communicate, and collaborate with others. While they may be harder to quantify than technical skills, their impact is unmistakable. Soft skills encompass the confidence you display in challenging situations, the empathy you show when working with diverse teams, and the adaptability you bring when navigating change.They are the unique qualities that enable you to handle difficult conversations, build lasting relationships, and lead with authenticity.

In this 10 Essential Soft Skills workshop, you will explore and develop a strong foundation in key interpersonal and professional skills that can elevate your career and personal growth. Through practical examples and engaging sessions, you'll gain a fresh perspective on how you work and interact with others.

Course Materials

● Comprehensive course manual

● Presentation slides

● Additional reference materials

Who Should Attend ?

Professionals across industries who are eager to enhance their interpersonal and professional capabilities.

Prerequisites:

No prior experience required.

If your company is focused on doing more with less, investing in your team’s soft skills is the most effective way to maximize ROI. By hosting a training session on 10 key soft skills, you're not just fostering individual growth; you're making a strategic investment in your organization’s long-term success. These skills—ranging from communication and teamwork to adaptability and problem-solving—are critical in enhancing productivity, improving collaboration, and boosting employee engagement. Reach out today to arrange a personalized, face-to-face in-house training session tailored to meet your team’s specific needs.

corporate@mangates.com | info@mangates.com

Frequently asked questions

What does Mangates provide me on the day of the classroom training?

We provide Course Materials, Course Completion Certificate and Refreshments.

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in the same filed.

How many PDUs will I be eligible for?

You will get 8 PDUs on completion of this course.

What are PDU’s and SEU’s?

A PDU stands for a Professional Development Unit, a way to measure ongoing professional development. SEUs are Scrum Educational Units, issued by the Scrum Alliance.

What are the hours of the training?

The training hours are 9:00 am to 5:00 pm. This can be customized for exclusive sessions.

What time shall I arrive at the venue?

Please arrive 15 minutes early for the training

Are there any prerequisites to attend the training?

There are no prerequisites to attend this training.

Do you provide Placements?

Placements are not guaranteed, however you can ask our trainer for the help as our trainer has contacts with corporate

Do you provide a group discount for classroom training programs?

We value group participation and are pleased to offer the following tiered discounts for our classroom sessions: 5% discount for groups of 3 - 5 participants 10% discount for groups of 5 - 10 participants 15% discount for groups of 10 - 20 participants

Does this course includes exam?

This course does not include exams. Once after the training, we provide course completion certificate with each credit per hour (SEU,s or PDU’s)

Organized by

Mangates

Mangates delivers high-impact training programs designed to enhance professional skills and organizational performance. With expert trainers and practical content, we offer workshops, webinars, and corporate training across leadership, project management, IT, communication, and more—trusted by global professionals and organizations alike.

Website: www.mangates.com

Email: info@mangates.com

US Phone Number: +1 469 666 9332

Austraual Phone Number: + 61(0) 2 80155605

Early bird discount

From $673.88